Hampton Inn & Suites Las Vegas/Henderson

Arrived late but waited 5 min for staff to let us in from outside. Window in room was open so room was infested with flying insects. AC would not shut off so had to unplug. Unusually poor lighting in room. The only negative experience we’ve ever had in a Hampton Inn.

A great place to stay. Bed's were comfortable & room clean. Easy parking and breakfast was simple but good. Hopefully we can stay again when in town.

We called to confirm our reservation and the person who answered seemed annoyed that we were trying to confirm our reservation. Then she told us she couldn’t find our reservation. We were worried the entire time driving to Vegas because it was a busy weekend and prices skyrocketed. Got to the hotel and their system was down. They had to manually check us in and we were told they would charge our card once the system was back up. Later got a call our card didn’t go through. Impossible but we got it figured out. The two bed suite was very spacious and had a living room type area with a pull out bed. Room was dusty! Lamps and walls had dust caked all over it. If you wore white socks, they were black from walking around on the carpet and the non carpet areas. There was a weird stain on the corner of our couch. There were two tv’s which we thought was a bonus because we wanted to watch different things. Garbage cans were way too small. Coffee maker tucked into a cubby area under the tv in the living area which was weird. Shouldn’t it have been on the tiny sink area, microwave and mini fridge? Our temperature control was broken. Bathroom was crappy, when you took a shower it flooded the floor. House keeping had to come and clean it up or there would be water. Housekeeping walked in on check out day before check out time while I was in my skivvy’s. Overall an okay stay for the price. No comments on pool, too cold to use it. Breakfast was great!

The room was clean and spacious. The hotel is just a few minutes walkvto a lot of stores and restaurants. The staff in the dining area during breakfast was very helpful. Overall, we had a wonderful stay in this hotel. Thank you so much.

The room was clean, but cool. The heat did not work very well, but we were ok. The staff was all very friendly.