DoubleTree by Hilton Las Vegas East Flamingo

I went through so many reviews on ******* and Google comparing other hotels to see who I should book. A common review for this hotel was about receiving the cookie. Why was a cookie so important for people to review? Well, we checked in late Saturday night before the Superbowl. To my surprise, there was no long line. The guest ahead of me asked for the cookie, but when I checked in, the friendly gentleman gave me a bag with waters and the cookies. After tasting the cookie, I now understand why receiving this cookie is so important! I had a great experience with checking in as it was quick, I felt my vehicles were safe in the garage, and the room was clean and spacious.

I'm not very angry because I didn't want to be in a dirty room in a bad state, I want my money back

At this time of the month, hot shower is a must and our room only have cold water. Phone line is our of order. Had to go down to let them know. Not worth the money. Location is surrounded by homeless folks

Stayed there two nights, Saturday and Sunday no hot water went to complain and they said they look into what discounts they could give us … they called us and said we will give you a $30 discount on your breakfast!!! We didn’t order any they charged us breakfast to our room!! Food thing I complained or wouldn’t even know about this till I checked my credit card statement . They told me call ******* about getting a refund but can’t get a live person on *******!! So not happy

I chose this to be close to The Sphere which is was, but did not feel like a good neighborhood to walk to the Sphere so ended up driving. I liked the secure gated parking. The lobby area was modern. The double room was spacious and I could see the Sphere. The bathroom needs renovated, there was red mold in the bath grout and the grout and bath sealant at floor level was dirty and there was residue of old stickers on the bath tile. There was no handsoap in the bathroom, so I had to ask the cleraners for some. The restaurant, coffee in the lobby and breakfast wasn't available, there was the option for a grab bag of an apple, packaged muffin and a bottle of water, but it was unimpressive so I turned it down and ate elsewhere. You can hear planes taking off from around 6:30am from Vegas airport and room neighbors talking loudly after 1am. Overall ok for price to be near Sphere but not a great neighborhood.

The lobby was bright and very clean. All the staff was very friendly and helpful. All the housekeepers were wonderful and Leah’s had a smile on their faces and would assist in any needs. The room and beds were so comfortable

Where to start. They didn’t honor my reservation—2 queens but they wanted to give me 1 king. After one hour or arguing we got what we reserved… frustrating experience