I made this reservation last-minute as we were trying to avoid some winter weather that made travel difficult and dangerous. Against my better judgement, I made this reservation without diving deeper into the reviews. However, I saw that ******* had rated it decently so I thought it would be fine. I was very wrong.
The staff was friendly but the room was unclean and unkept. We entered to find stains on the sheets, mold in the shower, and a bar of used soap left in the shower from a previous guest. The mirror in the bedroom area was covered in spots and smudges and the air conditioner/heater was covered in dust, crumbs, and who knows what else. I reached out to ******* but there was not much they could do. I already pay for the room and had to stay there.
I will avoid staying at another Quality Inn and will think twice before booking last-minute via *******.