Our shower|tub would not drain upon arrival Friday eve. I was told that the maintnance depar**ent was gone for the day & that they would handle it the next day. This didn't happen at any point during our 2 night stay. Our phone in the living room had no cord & was not useable, only 1 pillow for the pull out bed, rooms are extremely small & early morning young man at the front counter to help customers, sleeps in the breakfast room & doesn't even know you are there, needing help! Elevator floors look like they haven't been cleaned in months. Beds are very old & uncomfortable. I am extremely dissapointed in this "Hilton" brand hotel & will never stay here again.