Holiday Inn Lisbon-Continental

Holiday Inn Lisbon-Continental Reviews

Holiday Inn Lisbon-Continental

R. Laura Alves 9, Avenidas Novas, Lisbon, Lisbon District, 1069-169, PortugalView hotel details
Holiday Inn Lisbon-Continental
Holiday Inn Lisbon-ContinentalHoliday Inn Lisbon-ContinentalHoliday Inn Lisbon-Continental
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Guest Reviews of Holiday Inn Lisbon-Continental

8.4/10
Very good
135 reviews
Verified reviews
Location8.5
Amenities7.9
Service8.8
Cleanliness8.5
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All reviews(135)
Positive reviews(131)
Reviews with photos/video(21)
Easy to get around(26)
Convenient location(23)
Awesome stay(16)
Clean and tidy(14)
Close to airport(9)
Friendly front desk staff(8)
Negative reviews(4)
Guest User
Twin Room
Stayed in Jun 2026
Family
17 reviews
2.0/10
Posted on Jul 22, 2026
The room was really old, decorated decades ago. There was a strong, unpleasant smell when I walked in, and the TV didn't even work – so frustrating. They only bothered to make the lobby look nice. This is honestly the worst hotel I've ever booked.
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Response from Property: Dear Client,We apologize that your stay in our hotel was a poor experience. We will relay your feedback to our housekeeping and maintenance departments, in order to verify and possibly correct the issues.We'd love for you to give us another chance, and that we will be able to provide a much better stay.With best regards,Ricardo Cunha
Guest User
King Room Non Smoking
Stayed in Mar 2026
Family
17 reviews
10/10
Outstanding
Posted on Jun 21, 2026
The breakfast was incredibly generous, with so many desserts I couldn't even finish them all.
Original textTranslated by Google
Response from Property: Dear Client,We are happy to know you really enjoyed the breakfast service, and we hope your stay was an overall extremely enjoyable experience.Please consider choosing Holiday Inn Lisbon-Continental again in the future. In the meantime, our warmest regards,Ricardo Cunha
Prachote S
Standard Room with 1 Double Bed
Stayed in Jan 2026
Family
25 reviews
8.5/10
Very good
Posted on Feb 20, 2026
Good stay. Staff is friendly and helpful. Need more variety for breakfast, it is the same menu for 4 days.
Response from Property: Dear Prachote S,We are happy to know you enjoyed your stay, and that the service from our team made the difference towards an enjoyable experience. We will relay your comments regarding the variety of the food in the breakfast to the restaurant and we will try to improve on it.Kind regards,Ricardo Cunha
Kee Mun Wan
Twin Room
Stayed in Mar 2026
Traveling with friends
80 reviews
6.0/10
Posted on Apr 23, 2026
Lobby renovated , but room aged , simple breakfast, nothing much !
Response from Property: Dear Kee Mun Wan,We thank you for the feedback of your recent stay at the Holiday Inn Lisbon-Continental.We hope that overall the stay was an enjoyable experience, even if the room condition was not on the same level as our newly renovated open lobby. Indeed we are looking into renovating the accommodation as well.Kind regards,Ricardo Cunha
Pchang1319
Standard Room with 1 Double Bed
Stayed in Oct 2025
Solo traveler
14 reviews
9.5/10
Amazing
Posted on Nov 9, 2025
It is located not far away from the metro station. The breakfast is delicious. The WiFi connection is stable. The ambience is clean and tranquil.
Response from Property: Dear Client, Thank you for the kind comments and amazing review of your recent stay in our hotel, we really appreciate it.With warm regards,Ricardo Cunha
Guest User
Run Of House
Stayed in Sep 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Nov 4, 2025
Place is nice and clean. Close to all shops and staff is prompt to respond with any services available.
Response from Property: Dear Client,Thank you for the wonderful review and kind comments; it really makes us proud!We hope you deeply enjoyed your stay at the Holiday Inn Lisbon-Continental and that you had a great visit of Lisbon.Please consider choosing our hotel again in the future, as we present warm regards,Ricardo Cunha
Guest User
Run Of House
Stayed in Jun 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Aug 5, 2026
The service is very nice there.
Response from Property: Dear Client,We are made proud by your excellent evaluation and kind comments. It deeply pleases that the service was a highlight, and we hope your stay was a really great experience.We'd love to welcome you again at the Holiday Inn Lisbon-Continental!With warm regards,Ricardo Cunha
Guest User
Standard Room with 1 Double Bed
Stayed in Jun 2025
Family
1 reviews
9.0/10
Great
Posted on Aug 1, 2025
We weren’t there long, so it’s hard to make a judgment. Staff were nice enough. No issues, no complaints. The hotel, however is like a museum of the 1980s. First generation flat screen TV and old clunky phone by the bed and a glass sink surround. It needs a 2025 upgrade. 
Response from Property: Dear HolmesMark,We thank you for the kind and honest review, along with the kind comments regarding the service from the team. We hope that overall you had an enjoyable stay, and we also inform that following the renovations of our lobby, we are looking into renovating our rooms aswell, so that we may improve the condition of our accommodation.With best regards,Ricardo Cunha
Guest User
Twin Room
Stayed in May 2025
Family
2 reviews
8.5/10
Very good
Posted on Jun 11, 2025
the service here is excellent. very patient and provide a very good recommendation on transportation, on the itinerary yes i did enoy the food very much in the breakfast time, a variety of choice and very good food.. every morning we can have a very good morning and energetic food
Response from Property: Dear Client,We are happy to know you enjoyed the team's service and also the breakfast of our hotel. We hope this allowed for a very enjoyable stay, as we thank you for your preference and kind review.Kind regards,Ricardo Cunha
Guest User
Twin Room
Stayed in Jul 2025
Couple
1 reviews
8.0/10
Very good
Posted on Aug 24, 2025
The hotel stuff were nice. Hotel Location is close to the airport.
Response from Property: Dear Mostafa Maher Youssef Mohamed,Thank you for the feedback on your recent stay; we are happy to know you had an enjoyable experience.We appreciate the good evaluation and we'd love to welcome you again at the Holiday Inn Lisbon-Continental.Kind regards,Ricardo Cunha
Cherie.CC
2 Twin Beds Standard Single Sofa Bed
Stayed in Mar 2025
Family
19 reviews
8.5/10
Very good
Posted on Apr 22, 2025
The room is clean and spacious. The hotel is closed to airport in a convenient location. However it’s about 20 minutes from the city centre therefore requires taxi to get around.
Response from Property: Dear Client,Thank you for choosing Holiday Inn Lisbon-Continental and for the good review; we hope you had a great stay and that you consider visiting us again in the future.Kind regards,Ricardo Cunha
Guest User
Run Of House
Stayed in Jan 2026
Other
16 reviews
10/10
Outstanding
Posted on Feb 15, 2026
Great , clean and comfortable
Response from Property: Dear Client,We are pleased to know that your stay in our hotel was an enjoyable experience. Thank you for the excellent review, it makes us proud!With warm regards,Ricardo Cunha
SIM JENN FENG
Run Of House
Stayed in Aug 2024
Solo traveler
26 reviews
10/10
Outstanding
Posted on Oct 2, 2024
Simple hotel with good location. Metro is nearby and easy to find convenient shop.
Response from Property: Dear Andrew,Thank you for the excellent review!We are happy to know the hotel's location allowed for an enjoyable visit of Lisbon, as we'd love to welcome you again soon.With warm regards,Ricardo Cunha
Anonymous User
King Room Non Smoking
Stayed in Dec 2024
Couple
3 reviews
7.5/10
Posted on Jan 26, 2025
Convenient location, nice hotel lobby with friendly staff. Hotel breakfast was not attractive as good as highly recommended by friends therefore we didn’t had it after checked. I assumed it’s due to the restaurant was under renovation and it’s been moved to 2nd floor with something simple. There are cafes around and even 5 star hotel breakfast buffet around the corner with similar price. The room is fine. Yet noise came out from the wooden floor when you walking through inside the room. I was awake during at night when my partner was walking through from toilet to the desk.
Response from Property: Dear Client,We appreciate the feedback given on your recent stay at the Holiday Inn Lisbon-Continental.It makes us happy to know that you liked our new open lobby and the service from the team. We'd like to apologize if the breakfast was not on the same level, and we will share your comments regarding the service with the restaurant manager, and we will try to improve.We still hope that it was an overall comfortable experience and that you may visit us again in the future.Best regards,Ricardo Cunha
Guest User
Run Of House
Stayed in Mar 2026
Business traveler
6 reviews
10/10
Outstanding
Posted on May 24, 2026
Good for trip
Response from Property: Dear Client,Thank you for the outstanding review, as we hope your stay in our hotel was a truly enjoyable and memorable experience!With warm regards,Ricardo Cunha