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5 star

The Londoner
4.4/5138 Reviews

The Londoner

Theatreland London|0.28km from Gielgud Theatre

Latest booking 17 hrs ago

This hotel was overall a good experience. Considering the price tag some things were not as good as expected though: - The location. Although it is very central located Leicester Square does have a share of homeless people walking around and heavy ambiance in the late night. Nevertheless considering connections is as perfect as it can be in central London. - The rooms are a little small but nicely appointed. - The bathroom has a weird design with a small bathtub. Really liked the toto toilet. - Too much light in the room in the night. The curtains don't close completely and are a lot of mirrors reflecting the light troughout the room. - The hotel is big with several common areas and at reception there is no clear explanation... for instance I didn't understand if the courtyard was open or not. Nevertheless the gym, pool and spa were very straightforward and well appointed. - I think it is not acceptable the in room open ear cleaners (cotonete) for hygienic reasons. - Lights over the bed too strong. - Room cleaning could be better. The highlights of the stay: - The central location besides the inherent problems. - Lively but yet organized and not loud entrance lobby and bar. - The complimentary soft drinks and snacks at the secondary lobby. - Miller Harris bath products overall very good except the body lotion which the smell was harsh and totally off. - Gym and pool. - Overall very quiet room and halls. So would I return there? Honestly only if I really need to stay at Leicester Square. For me it was good but not amazing stay, with an overall feeling of pretensious mood and too expensive for what it was. If you want a really luxurious expericence I would recommend to search elsewhere but at a discount this would be a nice stay. For the amount of hotels in central London this one just didn't excited me enough.. I would prefer to return to Pan Pacific for instance.

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Breakfast

Hotel Indigo London - 1 Leicester Square, an IHG Hotel
4.1/5132 Reviews

Hotel Indigo London - 1 Leicester Square, an IHG Hotel

Theatreland London|0.18km from Gielgud Theatre
First , they double charge me , second, i didnt get any of my benefits, not early checks in not late check out , i didnt get upgraded, the receptionist ann marry (?polish) was very rude , and races , she shouldnt be a working in hospitality industry, plus the room dont have iron board and iron i order one and they took it ba k on the next day, we ask for adapter/ plug for charging not available, laundry bags not available and when i ask for one they send me a plastic bag like ikea one too big and dirty, On the check in no one welcome me as ihg member or ask me what i like as amenities, unless i ask , during the breakfast , the waitress was shutting at us for sitting outdoor on 2 seat table and we almost blocked the way although there is no partition along the balcony , Order a coffee took over 20 mins , the manager ( polish guy as well) very arrogant and rude he was saying i have 10 coffee orders and we had to wait for how long he dont know fruit was old and flies all over, my friend get hair in his omelette, i ask for a bottle of water they said its chargeable , they serve a tap water and they add ice with their hands , the same manager was washing cups of coffee with his hands and water only …. Health department should close this restaurant. Corridors are dirty, U had to wait for elevator for 10 mins every time u wanna go up and down For the money and the price i could stay in many better hotels never again to such place IHG should be ashamed and remove this hotel from their booking system

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Explore Guest Reviews of Hotels in London

Searching for hotels near Gielgud Theatre? Compare room rates and reviews to find your ideal stay.
Hotel Cafe Royal
4.6/543 Reviews
Theatreland
Very satisfied hotel, location is also very good, it is convenient to go shopping. Breakfast at the hotel is a la carte and very hearty. We stayed for seven days and tried many different breakfasts, all of which were delicious. The macarons in the picture were presented by the hotel one day and were pleasantly surprised. And the cheesecake downstairs is delicious and has a wonderful taste. Friends who like sweets can try it. Next time I come to London I will still choose this hotel.
The Piccadilly London West End
4.2/5111 Reviews
Theatreland
Came to this hotel for a mini break to celebrate our 10th year wedding anniversary. We were truly spoilt from the moment we arrived, Donia the guest relations manager greeted us at reception with a choice of different champagnes, we were then escorted to our room and wow wow wow, we were truly spoilt with a lovely room upgrade, a complimentary bottle of champagne, strawberries covered in chocolate and a 4 poster bed bed presented with a heart, balloon and rose petals. The room was of a truly high standard, bathroom immaculate with double shower heads. The hotel is situated right in the heart of theatre land which was perfect for the restaurant and show we had booked., everything was within 10 minutes walking distance. The complimentary breakfast was really nice, both continental and cooked breakfast available and of a high standard in taste. Once again I would like to thank Donia and her team for truly making our stay special and memorable i would highly recommend this hotel ti anyone. Thank you.
Soho Lofts by Q Apartments
3/52 Reviews
Theatreland
Very good location and the apartment was more than we expected very pleased . Everything you need within a few minutes walk. Lots of shops and restaurants. Couldn't wish for better place .
Zedwell Piccadilly Circus
3.9/5194 Reviews
Theatreland
We weren't sure what to expect as we had never stayed in a 'pod' before but we were suitably impressed. A few minutes from Picadilly Circus tube station, it was clean and comfortable. The room was very quiet & the shower was wonderful. Good quality towels & bedding. Toiletries included. Would definitely recommend this hotel.
W London
4/545 Reviews
Theatreland
What an amazing hotel and and even better experience! Check in was super smooth and very friendly reception team. Our room was just amazing, the bed was ultra comfortable with the usual high quality linens which made for a perfect night’s sleep. Lots to do in the hotel even if it is just sitting in the lounge seats watching the world go by in the bustling Leicester Square. Cocktail choices were very unique and perfectly blended, food was just as good with some amazing dishes. There was a Souk inspired evening when we were there which we loved as the music was great to listen to whilst having a few drinks. I loved the breakfast being à la carte as opposed to a buffet as the service is much more personable. Can’t wait to come back!
Hotel Indigo London - 1 Leicester Square, an IHG Hotel
4.1/5132 Reviews
Theatreland
First , they double charge me , second, i didnt get any of my benefits, not early checks in not late check out , i didnt get upgraded, the receptionist ann marry (?polish) was very rude , and races , she shouldnt be a working in hospitality industry, plus the room dont have iron board and iron i order one and they took it ba k on the next day, we ask for adapter/ plug for charging not available, laundry bags not available and when i ask for one they send me a plastic bag like ikea one too big and dirty, On the check in no one welcome me as ihg member or ask me what i like as amenities, unless i ask , during the breakfast , the waitress was shutting at us for sitting outdoor on 2 seat table and we almost blocked the way although there is no partition along the balcony , Order a coffee took over 20 mins , the manager ( polish guy as well) very arrogant and rude he was saying i have 10 coffee orders and we had to wait for how long he dont know fruit was old and flies all over, my friend get hair in his omelette, i ask for a bottle of water they said its chargeable , they serve a tap water and they add ice with their hands , the same manager was washing cups of coffee with his hands and water only …. Health department should close this restaurant. Corridors are dirty, U had to wait for elevator for 10 mins every time u wanna go up and down For the money and the price i could stay in many better hotels never again to such place IHG should be ashamed and remove this hotel from their booking system

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