Guest User
January 31, 2023
Stayed here back when it was the old 'Rutherglen' and to be honest, not much has changed when it comes to the rooms. Sure, they are a lot more modern, but when it comes to the important things...I was disappointed. A few things to note: *Only a room key & traditional lock - maybe in 2022 a key card or other would be more secure? *No noise reduction in room or double glazed windows, so you can hear talking from rooms either side, water running when they shower etc *My room air conditioner turned on, but showed an error each time I tried to change temp, so I couldn't use it at all. Luckily there was another heater in the room. *No curtain or covering on bathroom window that faces the carpark & the walkway to the rooms. Maybe a blind or something at night when lights are on, for a little privacy? *Room windows in rooms 11 - 20 face the road, so there is a lot of traffic noise during the day. Much less traffic at night, thankfully. *No room service provided, but restaurant server was very helpful & pleasant & let me take a plate back to my room👌 *Room was advertised as a King bed, but in reality it was 2 single beds pushed together Overall I was disappointed, but I'm sure some of the things I've mentioned probably wouldn't worry a lot of people 🤷♀️ Website is classy & restaurant/bar on site is very nice - but the rooms need a bit more attention. 5/10.