Hxiaojieaihekafei(naoing)
June 7, 2024
Service:
I will give my five-star praise to the front desk beauty Cancan & the night duty brother.
We found the hygiene 🈶 problem of bedding and toiletries in the middle of the night, and the night duty brother came to deal with it for us immediately. It is still a handsome boy who handles the problem properly during the internship. He helped me find a replacement room at 2 o'clock in the middle of the night and helped me change the bedding 🛏 himself. He was very polite and detailed. Let the guests go out first when entering and exiting the elevator. It is very suitable for this job.
Now is the off-season for tourism in Wuyuan. The aunt did not check that the disposable toiletries were all empty shells, there were stains on the pillowcases, and there were spider webs on the balcony 🕸. I have lived in a hotel for so long. This is the first time I found an aunt who is so rough in cleaning. I criticize her by name!
Environment:
The room type upgraded from Donglixia for free is in the main building of Wumeng Hotel. The view is very good. You can see Baoyu Tower directly from the balcony.
Facilities:
Wet and dry separation! Then parking is free when staying in the hotel. There is a shuttle bus. Because it is the off-season, the waiting time for the shuttle bus is very short, and the driver is also very polite. But in the peak season, this hotel will have bugs. If the waiting time is long, the experience will definitely not be good.
Then in the off-season night shift, Tea Saint & Wumeng share a shift. This management model will be very unreasonable if both guests have needs. I hope the scenic spot can strengthen the upgrade of the management system and not let the staff be too tired.
Then the staff who are responsible for arranging the hotel outside the scenic spot need to strengthen their business capabilities. When I changed the room at night, I checked and found that I didn’t know which room was a single-family house and which room was a double room. Fortunately, the brother on duty was serious and responsible. A college student can do this, and I praise him by real name!
Original TextTranslation provided by Google