Wyndham Nankunshan

Wyndham Nankunshan Reviews

Wyndham Nankunshan

No.1 Zenglong Road, Longmen, ChinaView Hotel Details
Wyndham Nankunshan
Wyndham NankunshanWyndham NankunshanWyndham Nankunshan
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Wyndham Nankunshan Guest Reviews

4.5/5
Good
1764 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All Reviews(1764)
Positive reviews(1697)
Reviews with photos/video(705)
Perfect for kids(311)
Relaxing hot springs(280)
Friendly front desk staff(144)
Tasty food(83)
Has facilities for children(44)
Has an infinity pool(40)
Negative reviews(67)
Guest User
Superior 2-bed Room
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 29, 2023
环境:Thanks staff carry good service
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
This is my first time visiting this Wyndham Hotel. After arriving, I would like to thank the front desk butler Bailey very much. She is beautiful and nice. She guides everything very clearly and patiently. You can contact Bailey to deal with various problems encountered in the hotel. Friends who come here should remember to find her. Wyndham's water park did not disappoint. There are many types of amusement facilities in it. There are indoor and outdoor children's water parks. The two children are very happy and have been playing all the time. The hot spring area is my favorite, especially the hot stone slab. I have been swimming for two days. My sister said that she will come here to swim again next time😆
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6/11
Response from Property: The splendor of the four seasons is due to your company. The hotel hot spring has won the "China Five-Star Hot Spring" and the national "High-quality Rare Hot Spring" certification. Experience the natural and beautiful life. We will continue to maintain and improve service standards. Looking forward to meeting you on your next trip to Nankun Mountain~
Guest User
Premier Room (Double bed)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The service is very good, with a dedicated butler. Our butler is Vava, who patiently answered our questions and gave suggestions. I will look for her next time. The hotel has hot springs, indoor and outdoor swimming pools, and a children's water world, which is especially suitable for parent-child travel. Our family is very happy here.
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6/8
Response from Property: The splendor of the four seasons is due to your company. The hotel hot spring has won the "China Five-Star Hot Spring" and the national "High-quality Rare Hot Spring" certification. Experience the natural and beautiful life. We will continue to maintain and improve service standards. Looking forward to meeting you on your next trip to Nankun Mountain~
Guest User
Executive 2-bed Room
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Suitable for family outings! The buffet breakfast is rich, so eat early during holidays when there are many people! Thank you Vava butler for helping us with the late check-out!
Original TextTranslated by Google
6/11
Response from Property: The splendor of spring is due to your company. The hotel hot spring has won the "China Five-Star Hot Spring" and the national "High-quality Rare Hot Spring" certification. Experience the beautiful life of nature. We will continue to maintain and improve service standards. Looking forward to meeting you on your next trip to Nankun Mountain~
Anonymous User
Superior 2-bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Vava's service attitude is super good and she is very patient. The hotel rooms are very clean and hygienic. The hot spring is very suitable for children to play. There are slides for children to play in the hot spring. Especially the infinity pool on the 10th floor is super beautiful. It was a very happy trip. Thank you Vava for arranging a room with a very good environment. I will come again next time!
Original TextTranslated by Google
Response from Property: We are very pleased with your favorable comments. The hotel's hot spring has won the "China Five-Star Hot Spring" and the national "High-quality Rare Hot Spring" certification. We will uphold the service concept of honesty, trustworthiness and innovation to provide you with quality services.
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
1 review
3.5/5
Posted on Jun 17, 2024
Facilities: The room is quite big, the hot spring pool and balcony are also big. It would be better if there were clothes drying facilities on the balcony. Environment: The ceiling and curtains in the room are moldy, which is disgusting. 🤢 And the sanitation was not done when we checked in, so we went to play in the water first. Because we came back to the room very late and it was wet and we needed to take a shower, so we didn't ask to change rooms. I hope it can be improved. Service: The facial mask and toys promised to be sent when checking out were not sent. It's not that they must be sent, but they were said to be sent but they didn't send them, which was a bit disappointing. Advantages: The shower area in the hot spring area is quite clean, and the shower room is also large. There is also a dressing room. It's really good. There are also children's products and children's bathrobes. You must inform the front desk in advance to pick them up.
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6/7
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
1 review
4.1/5
Very Good
Posted on Jun 15, 2024
Overall good. The building you live in is older, and the building you play in is much newer. The food tastes average. The butler is a service, and the vava butler is very warm and attentive.
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ҰЄҋnan
Family Friendly Room (2 beds)
Stayed in May 2024
Family
9 review
4.0/5
Very Good
Posted on May 25, 2024
The room is comfortable, the Chinese food on the second floor of the hotel is delicious, and there are many choices for breakfast/dinner on the first floor. The employees in all areas are so polite and worthy of praise! The spring water is so clear and pure. .
Original TextTranslated by Google
6/12
Response from Property: We are very pleased with your favorable comments. The hotel's hot spring has won the "China Five-Star Hot Spring" and the national "High-quality Rare Hot Spring" certification. We will uphold the service concept of honesty, trustworthiness and innovation to provide you with high-quality services.
Guest User
Deluxe 2-bed Room
Stayed in Jun 2024
Family
29 review
5.0/5
Outstanding
Posted on Jun 10, 2024
It rained for two whole months, and I failed to play in the water several times. This time, indoor and outdoor hot springs, water parks, infinity pools, children's playgrounds, arcades... everything is available. I am not afraid of *** anymore, and the price-performance ratio is good. The front desk carry is very nice, and directly gave the super tall brother a free ticket, which is great!
Original TextTranslated by Google
Response from Property: The splendor of spring is due to your company. The hotel hot spring has won the "China Five-Star Hot Spring" and the national "High-quality Rare Hot Spring" certification. Experience the beautiful life of nature. We will continue to maintain and improve service standards. Looking forward to meeting you on your next trip to Nankun Mountain~
Qianshuai
Superior 2-bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The room was spacious and there were welcome fruits. Although there were many people during holidays, the staff were very patient, especially the parking lot security guard and our housekeeper Lucy. They also upgraded our room. It was so nice. I will come again next time.
Original TextTranslated by Google
6/8
Response from Property: The splendor of the four seasons is due to your company. The hotel hot spring has won the "China Five-Star Hot Spring" and the national "High-quality Rare Hot Spring" certification. Experience the natural and beautiful life. We will continue to maintain and improve service standards. Looking forward to meeting you on your next trip to Nankun Mountain~
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Although we drove for nearly 2 hours in the rain, it was really worth it! First of all, I would like to give a thumbs up to the enthusiastic service of CARRY DENG, the front desk customer service staff: after understanding our needs, they solved them in time, and took the initiative to ask guests what supplies they needed during their stay, etc., to meet guests' needs in time, and provide considerate services to make guests feel at home. Secondly, the hotel's accommodation and facilities are very complete and comfortable. You can stay and play with your clothes, and children's toiletries are also provided free of charge. The water in the room's pool is also very comfortable, and brushes and disinfectant water are also prepared for the pool, which is very thoughtful. The breakfast variety is rich, and the products in the Chinese restaurant taste very good! In addition, the hotel's hot spring projects, indoor and outdoor water parks, and other entertainment projects are very diverse. The hot spring water is very clean, and there are enough replacement towels. The water temperature is suitable for children to play, rain or shine, and you can really play with your family for 2-3 days. I will come again next time!
Original TextTranslated by Google
6/9
Response from Property: The splendor of spring is due to your company. The hotel hot spring has won the "China Five-Star Hot Spring" and the national "High-quality Rare Hot Spring" certification. Experience the beautiful life of nature. We will continue to maintain and improve service standards. Looking forward to meeting you on your next trip to Nankun Mountain~
Guest User
Stayed in Jun 2024
Family
25 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The room is beautifully decorated. My kids and I like it. The bed is very comfortable and we don't want to get up. The balcony is big enough and I like it. Our room overlooks the garden and is very quiet. I wanted to stay longer, but there were no rooms. The details are also very well done, such as charging cables, welcome fruits and drinks. There are also many hangers. It is very convenient. There are many restaurants around, and there are also hotels. You can choose freely. There are indoor and outdoor children's playgrounds, as well as special bubble pools and hot spring pools. It is very suitable for both adults and children. It is worth recommending to friends who like it.
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Anonymous User
Superior 2-bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The room is very good, the service is very good, the buffet is delicious, and there are crib bumpers for children. It's just a little troublesome to go to Evian Water Club across the street to play when it rains, but there are no other shortcomings. The service of the housekeeper Vava is very good. It is worth a five-star rating. 😁😁😁 I will come again next time! ! !
Original TextTranslated by Google
Response from Property: Thank you for your praise, which is as warm as a hot spring. The hotel's hot spring has won the "China Five-Star Hot Spring" and the national "High-quality Rare Hot Spring" certification. The hotel will continue to improve with a dedicated and professional attitude, and look forward to meeting you again~
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The room was comfortable and clean, and the entire hotel service staff was very good! The infinity pool was a must-go, it was a surprise! The environment was great! I especially praised the changing room in the hot spring area, which was large and clean, without any water drops, thumbs up! And the front desk receptionist, the service was very good!! I will choose to travel here with my kids next time!!
Original TextTranslated by Google
Response from Property: Thank you for your praise, which is as warm as a hot spring. The hotel's hot spring has won the "China Five-Star Hot Spring" and the national "High-quality Rare Hot Spring" certification. The hotel will continue to improve with a dedicated and professional attitude, and look forward to meeting you again~
Guest User
Family Friendly Room (2 beds)
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 19, 2024
The hotel facilities are very new. The indoor water play projects are great. The water is warm and the rain is not affected. The children are very happy. The food variety is rich and the taste is great. The housekeeper Bailey is meticulous and considerate, and responds quickly. It was a very happy stay and play experience.
Original TextTranslated by Google
Response from Property: We are very pleased with your favorable comments. The hotel's hot spring has won the "China Five-Star Hot Spring" and the national "High-quality Rare Hot Spring" certification. We will uphold the service concept of honesty, trustworthiness and innovation to provide you with quality services.