yileichen
February 14, 2023
Worst experience ever so far. I advise everyone to try to place an order on the hotel's official website or other platforms when going abroad in the future, and then stop using Ctrip to book. No problem can be solved, and it is impossible to communicate directly with the local hotel for feedback, and it is necessary to use a bunch of unreliable intermediary agents to earn the difference in the middle. The price is extremely opaque. It is reported that the hotel needs to deduct fees as liquidated damages for canceling the order. Asking the hotel front desk on the spot has no such thing.
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