Las Balsas Relais & Chateaux
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Los Lagos Department
Las Balsas Relais & Chateaux
No.1 of Luxury Hotels in Neuquen
Cabellera de la Berenice 445, Los Lagos Department, Neuquen, 8407, Argentina
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Located in Villa La Angostura, Las Balsas Relais & Chateaux is on the waterfront, a 1-minute drive from Nahuel Huapi Lake and 5 minutes from Virgen Nina Chapel. This beach resort is 2.8 mi (4.5 km) from Arrayanes Convention Center and 3.1 mi (5 km) from Puerto Manzano Beach.Show More
We Price Match
4.7/5Amazing·Cleanliness: 4.7
All 14 Reviews
Amenities
Golf courseIndoor swimming poolOutdoor swimming poolPrivate beach areaSkiingHorse ridingHikingSaunaSpaMassage room
All Amenities
Surroundings
Landmarks: Villa La Angostura
(4050 ft)
Landmarks: Cumelén Country Club
(4650 ft)
Landmarks: Museo de Arte Contemporáneo Conrad Meier
(1.0 mile)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Studio Suite
2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Private toilet
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16
Suite
2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Blackout curtains
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10
Room, Lake View (Atelier)
1 Queen bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Blackout curtains
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6
Villa
1 King bed
Free Wi-Fi
Non-smoking
Minibar
Blackout curtains
Bedding: Duvet
Bedding: Blanket or quilt
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Guest Reviews
4.7/5
Amazing
14 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.7
- Location4.7
- Service4.7
Average for similar properties in Los Lagos Department
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AI Summary
The accommodation provides luxurious spa facilities, stunning lakeside location, and excellent service. Guests appreciate cozy rooms, delicious breakfast, and friendly staff. Some enjoy the incredible views from their rooms.
Guest User
March 28, 2024
The hotel is in an amazing lakeside location. We received a lovely welcome on arriving and then had a wonderful stay. The room was lovely, all the staff were extremely friendly and helpful, spa was great and the food in the restaurant was exceptional. Our only regret was that we had not booked to stay there longer. It was very difficult to leave. I would highly recommend the hotel and cannot wait to stay there again. Do not stay anywhere else if you are in the area.
Guest User
April 23, 2023
I never leave reviews, but it is necessary to warn families to NOT stay here. It was very unfortunate experience we had as a family on break. This is not a place to go with kids. Our children were verbally attacked by the Manager of the hotel, who after waiting for some sort of apology, as I would have accepted a simple sorry for that outburst as we all have our moments, he proceeded in insulting and hurling hurtful comments about our family. I have never had that type of exchange with anyone. All the beauty and the great things I would have said about many of the staff and the lovely restaurant was ruined as we left with the worst possible feeling of feeling disrespected and mistreated. No one deserves to be treated that way. There is a way to speak to people, with respect, even if the message that needed to be relayed is one that two people don't agree, but screaming at kids and insulting an entire family for no reason other than he felt he could is uncalled for. I can only imagine how he treats his staff or other guests who have stayed there with children. In fact, after telling everyone I know of our unfortunate experience, others told me that they too had heard similar things. If you have kids, don't stay there because it is not a hotel that is kid friendly nor family friendly. On another note, we had many issues with the billing, as what we agreed to online on Relais & Châteaux website in which we booked, was completely different from what was charged to our card by the hotel. While the customer human resource tried her best to help, it still was never fixed, and it ended up being completely different than what we had agreed to pay. I have contacted Relais & Châteaux in an effort to explain all of this, so it does not happen to any other child or family again in a place they put their respected and reputable name on.
Guest User
February 23, 2023
Beautiful chalet style hotel on the edge of a lake in Patagonia. Small and intimate and the service was superb. Lots of staff and nothing was too much trouble. Lovely Spa and pool area and sitting on the beach overlooking the lake.
Guest User
January 31, 2023
The attention is incredible, the most beautiful landscape, the dream room and the great food Everything is cozy, it's like being at home, it's a charm... and it's in the most beautiful place in the world langostura ——————— ------------------eleven------
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Guest User
January 31, 2023
I did not think I would find a hotel that has it all, location, sophistication and service. On the shore of the lake of a bay that seems to be taken from a fairy tale is this beautiful inn prepared for relaxation and pleasure. The construction is in wood which gives it an extra warmth. The service is super professional, efficient and at the same time warm and friendly. There seems to be a lot of preparation and training of the staff since in all sectors the interaction is highly pleasant and efficient. We were on this trip in other hotels of this level and the attention left a lot to be desired, always with the excuse of the pandemic that seems not to have affected this beautiful accommodation. We had the option of half board and both breakfast and meals were of the highest gourmet level. The facilities were super usable (the pool in / out, the outdoor jacuzzi and the sauna). The only negative point is a room called La Torre which I recommend avoiding at all costs. It is not understood how such a careful hotel has a room with 2 floors by stairs, where a small double bed hardly fits, the ceiling of the dressing room does not allow a person over 1.70 m to stand and when the sun shines it has a temperature that sometimes exceeds that of the sauna. The couple that traveled with us suffered from it and it really is not a recommended experience. If we abstract from that room, Las Balsas borders on perfection.
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Guest User
July 31, 2022
During my honeymoon I spent 3 days at this hotel in Villa la Angostura, a city near Bariloche. My intention was to learn snow skiing at Cerro Bayo, which is very close to the hotel! The hotel itself is very good, with a beautiful view of the lake; and in good weather, you can see some snowy peaks in the distance. In the common areas, a pleasant mountain air, with a rustic touch in just the right measure. In the spa, luxury refinements, indoor and outdoor pools with infinity edge and heated jacuzzi to enjoy the view, even in the cold. Excellent service, from the reception and also in the restaurant. I recommend it to anyone who wants to spend a few days in the cold, in a pleasant environment and very close to the ski station.
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Guest User
December 23, 2021
Having breakfast in front of the lake surrounded by mountains and flowers, with excellent service and exquisite products, is a dream experience. To this we must add the facilities with a spectacular spa, in-out infinity pool, outdoor Jacuzzi, sauna, and the cleanliness and comfort of the seating areas, living room, library. The dining room is luxurious and the spacious studio-type rooms with windows overlooking the lake and their super-modern bathrooms are especially recommended. We want to highlight the personalized and very kind attention of all the staff, who make you feel at home: Yamila, Oriana, Agustín, Juliana, Belén, Rocío.
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Guest User
November 25, 2021
We had a reservation through whatsapp and through the web from Buenos Aires, and when we arrived they told us that there was no place! That the reservation was not confirmed. Showing him the chat they had no excuses!! And the truth is that they had no arguments and they were ONLY unjustified excuses!!
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Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children 12 year old and over are permitted to stay in some room types at this hotel
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1989
- Renovated: 2016
- Number of Rooms: 16
Located in Villa La Angostura, Las Balsas Relais & Chateaux is on the waterfront, a 1-minute drive from Nahuel Huapi Lake and 5 minutes from Virgen Nina Chapel. This beach resort is 2.8 mi (4.5 km) from Arrayanes Convention Center and 3.1 mi (5 km) from Puerto Manzano Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. This resort also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).
Enjoy local cuisine at Las Balsas Gourmand, a fine-dining restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 10 individually decorated guestrooms, featuring minibars (stocked with some free items) and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. This resort also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).
Enjoy local cuisine at Las Balsas Gourmand, a fine-dining restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 10 individually decorated guestrooms, featuring minibars (stocked with some free items) and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and bidets.
Services & Amenities
Most Popular Amenities
Golf courseOff-site
Indoor swimming pool
Outdoor swimming pool
Private beach area
Skiing
Horse ridingOff-site
Hiking
Sauna
Spa
Massage room
Gym
Private ParkingFree
Priority airport pick-upAdditional charge
Car rentals
Bar
Restaurant
Priority airport drop-offAdditional charge
Conference roomAdditional charge
Multi-function room
Business center
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areasFree
Luggage storage
Indoor swimming pool
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
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