Hotels near SpringGate Vineyard, Lower Paxton Township

The room is very new and very nice

Hotel location is good, just near the highway exit, it is a bit old, and the same SPRINGHILL lived a few days ago, the difference is a lot, breakfast is still the same. The biggest feature of SPRINGHILL is that his trailer is also very big, and there is no problem sleeping 2 adults. We ate delicious pho at the Vietnam noodle restaurant at DOWNTOWN.

The room is simple, comfortable and clean

The room is small, the equipment is outdated, the door to the toilet door can not be opened, the opposite is a large parking lot, a police station nearby, the police car pulls the alarm and drives out very noisy, there is no place to visit nearby. Five minutes from the hotel, there is a small supermarket with a stick. If you don’t buy it, the nearest Chinese supermarket has been walking for more than half an hour. Ha Village is not suitable for travel.

I ordered a suite with a separate bedroom in July for a birthday party in November. We arrived to find out our RESERVATION room was given away and we were stuck with our grandsons in a room with 2 double beds. I was not happy upon arrival but they did everything to make us happy. We got some $ back plus Trip.com gave us trip coins towards our next reservation

We travel frequently and can say without a doubt that this was the worse experience ever of a hotel . We went to checkin and was given a basement room (who knew those existed ) that reeked of mold . The sheets were damp , the air was moist and the entire room was completely underground . The “fire exit” was a metal corrugated tube with an unstable ladder that you would have to climb up the tube to get out of !!! We tried to remedy this situation but the person in reception refused to find us another room , instead telling us we should have told him we were allergic to mold when we booked the hotel ! As if it would have been fine otherwise ! Although there were other rooms that people had not checked into yet, the person refused to switch rooms. Upon my insistence , he called his manager who he claims also refused to change the room . We asked to speak to the manager and was denied . We were told they would refund the room rate but would not be given a different room . We asked for proof of the refund that they said they would process and was told they couldn’t give us printed proof . Since we were now 3 hours from home without a place to stay with a young child , we called Choice Hotels customer service . They were actually really helpful - however , when they reached out to the Comfort Inn, they claimed we hadn’t been there ! Luckily we had the confirmation number that proved otherwise . Choice hotels found us another room at their expense in a hotel 10 min away and told us that if we weren’t refunded, we should dispute with our credit card company . This morning , we get an email saying the room was charged to my credit card ! Which it had been when we prepaid but possibly charged again instead of refunded . Called my credit card company who was super helpful and disputed the charge . In short … moldy basement room , awful customer service and lied in their communications . Do not stay here !!

This hotel is better than going to other hotel like the Hilton or Howard Johnson or Econolodge n was surprised that the rooms was cleaner than many other hotels I travel to