Lu'an Lingxin Valley Hot Spring Resort

Lu'an Lingxin Valley Hot Spring Resort Reviews

Lu'an Lingxin Valley Hot Spring Resort

Zhangdian Town Taipingqiao Village Lingxin Valley Kaiyuan Hot Spring Resort, Jin'an District, Lu'an, Anhui, ChinaView Hotel Details
Lu'an Lingxin Valley Hot Spring Resort
Lu'an Lingxin Valley Hot Spring ResortLu'an Lingxin Valley Hot Spring ResortLu'an Lingxin Valley Hot Spring Resort
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Lu'an Lingxin Valley Hot Spring Resort Guest Reviews

4.6/5
Very Good
889 review
Verified reviews
Location4.8
Amenities4.6
Service4.5
Cleanliness4.6
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All reviews(889)
Positive reviews(862)
Reviews with photos/video(408)
Relaxing hot springs(172)
Delicious breakfast(168)
Friendly front desk staff(71)
Close to amusement park(42)
Perfect for kids(27)
Has play area for children(26)
Delicious buffet(12)
Garden view(7)
Negative reviews(27)
Allicer
Superior Mountain-view Twin Room
Stayed in May 2024
Family
68 review
5.0/5
Outstanding
Posted on May 12, 2024
Amazing place to relax; the room is clean, and the and the food is okay. The hot springs are great.
Response from Property: Thank you for your patronage. We will continue to work hard and wait for your next visit with full blood (*╹▽╹*).
Guest User
Bamboo Forest Hot Spring Villa
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
It is very suitable for a short vacation for the whole family. The air is very good, prices are cheap, the service staff are also very enthusiastic, and the Bamboo Forest Villa is very quiet. It’s just that outdoor pools are a bit difficult to clean. Diagonally across from the hotel is the Great Rift Valley Scenic Area in Western Anhui. We didn't go there if it rained. There are also hills in the hotel, so it's very comfortable to walk around in the morning. ps: The greening on the mountain is well done, and it’s a great movie🤭
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6/11
Response from Property: Dear guests, hello! Every guest who comes to the door brings an unrepeatable fate, and every contribution of "Lingxin Valley Kaiyuan Mingdu Hot Spring Resort Hotel" is out of cherishing this fate! The comfort and pleasure you feel during your stay are our highest praise. We sincerely look forward to your visit again!
Anonymous User
Guestroom (Double Bed)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 7, 2024
The hotel environment is neat and clean, the room layout is generous and elegant, the facilities are complete, and the wet and dry shower system is very comfortable! There are also many types of breakfast and it tastes very good! The customer service staff at the front desk, Xiao Li, was polite, warm and generous, which made me feel very happy! The price is not expensive. It is worth mentioning that the hot springs are very nice and great for taking pictures. It is not far from the bus station and is convenient for travel! I will choose this hotel next time!
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Response from Property: Dear guests, hello! We are very happy to know from your message that you have left such a good impression. We are honored and hope that you can continue to pay attention to our Lu'an Lingxin Valley Kaiyuan Mingdu Hot Spring Resort in the future. We are dedicated to providing you with the most warm and considerate services. Excellent service, looking forward to your visit again! I wish you a pleasant journey!
Guest User
2-bed Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The newly opened resort hot spring hotel under Kaiyuan has new facilities, a really good environment, and very good air. It feels like it has contracted an entire mountain. The hotel is still under development, but some parts are open to the public. The room is very comfortable, but some details need to be improved. I look forward to staying there again.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Every guest who comes to our hotel brings an unrepeatable fate, and every effort of "Lingxin Valley New Century Grand Hot Spring Resort Hotel" is out of cherishing this fate! The comfort and pleasure you feel during your stay are the highest praise for us. We sincerely look forward to your visit again!
Guest User
Superior Mountain-view Twin Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The room is spacious, the view is beautiful, the hotel butler service is very thoughtful, there are room upgrades, welcome fruits, rich breakfast and hot springs! The hotel staff are smiling everywhere, responding to everything, and providing thoughtful guidance. Even when the hot spring is very close, the master also provides a shuttle service. The experience is great!
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very happy to know from your message that you have left such a good impression on us. We are honored. We hope that you can continue to pay attention to our Lu'an Lingxin Valley New Century Grand Hot Spring Resort Hotel in the future. We are dedicated to providing you with the most enthusiastic and considerate service and look forward to your visit again! I wish you a pleasant journey!
leo0819
Hot Spring Room - Mountain-View (Double Bed)
Stayed in Apr 2024
Solo travelers
59 review
2.0/5
Posted on Apr 24, 2024
(1) When driving here, the receptionist/concierge will not take the initiative to help with luggage (2) The welcome fruit is rotten (3) The hot spring pool is only open from 4pm to 10pm, and you can't take a dip if you arrive late (4) The hot spring pool in the villa area is not private enough and can be seen by the neighbors
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Response from Property: Dear guest, thank you for your feedback. We apologize for the inconvenience. Regarding your luggage issue, we promise to improve our service and ensure proactive assistance in the future. We have checked the welcome fruit and will replace it in time if there is any problem. Regarding the pool, we understand your needs and will adjust the opening hours to accommodate more guests. We will also pay attention to and improve the privacy of the villa area. We look forward to your next visit and make your experience more perfect.
Guest User
Guestroom (Double Bed)
Stayed in Apr 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Apr 10, 2024
Because men are lazy and rarely write reviews! I have stayed in many Kaiyuan hotels across the country, and I always thought that Kaiyuan was a state-owned enterprise. It turns out that the boss is from Xiaoshan and has great taste, and the designer of Kaiyuan is considered to be the top in China. The overall Jiangnan courtyard is perfectly combined with modern Chinese style, which is great, and it is unique and ingenious. The hardware facilities are first-class and the details are in place, which is really not comparable to ordinary famous hotels. I booked two days during the Qingming Festival for more than 500 yuan a night, and the price-performance ratio was directly full. The next day, I also upgraded the hot spring room for free. Because I complained before that Kaiyuan Chinese Restaurant was seriously standardized nationwide and had no local characteristics! This time I got a lot of improvement and praise. While enjoying the beautiful scenery, I can also find local delicacies on the tip of my tongue. Lu'an is really a good place. The mountain here is only 200 meters above sea level, and living in the mountains does not feel depressing at all. The air is fresh and the scenery is beautiful. The hotel has hot springs, swimming pools, and outdoor parks. It is very suitable for vacation, parent-child and business meetings. It is only 700 meters to the Great Rift Valley Scenic Area next to it, and there are many 4A scenic spots.
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6/11
Response from Property: Thank you for staying at Lu'an Lingxin Valley New Century Grand Hot Spring Resort Hotel. We are glad that you had a pleasant stay. Your evaluation has given us a lot of joy and encouragement. Discovering what you need and satisfying what you want is always our way of hospitality! We sincerely look forward to meeting you again!
Xiaolongrendeantutu
Superior Mountain-view Twin Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 6, 2024
This time I came to the Great Rift Valley in Western Anhui for the newly opened Kaiyuan Hotel. The beautiful scenery and the first-class hotel are the premise for taking children out without suffering. At first, I saw the rating of 4.5, and my expectations were not so high, but after three days and two nights, it was really worth the money! The price is less than 700 yuan, the super large room, the hardware facilities are all first-class, Kohler bathroom, super large bathroom, solid wood floor, the double bed can be put together to become a super large bed, and the child is not afraid of falling on the ground when rolling around. I have a hotel in my own family. I have purchased some hotel hard and soft decorations before, so I was really shocked when I came to Kaiyuan this time. I feel that the boss is willing to spend money and all the things he uses are good things, haha. The holiday is full, and the service will be a little insufficient, but the attitude is very good. Every service staff has a smile on his face, which will not make people embarrassed or neglect. There is a sightseeing car driver who took our family of six to the top of the mountain for sightseeing. He also explained along the way, talking about azaleas and the design of the hotel. It was very good and very happy. He did not say that he treated the guests of the villa differently from the guests of the ordinary room. Great! In addition, after sightseeing, I learned that most of the villas on the mountain are still under renovation, so there are few rooms and it is difficult to book. In addition, the children's park and water park opposite the hot spring are almost ready. I look forward to coming again in summer to experience the private hot spring villas and water parks on the mountain. At present, it will be a bit boring for guests with children. I would like to make a suggestion that you can plant a tea garden on the mountain. After all, there are many famous teas in Lu'an, and there will be tea garden picking activities in spring. Next, let's talk about catering. The breakfast is very rich, Chinese and Western styles are very comprehensive, and the supplementary meals are also timely. The peak period is also well dealt with, and there are many service staff. The beef noodles are so delicious that I ate them for two days in a row! They are all big pieces of beef! Lunch and dinner are almost eaten in this restaurant. There are not many types of dishes, but the portions are sufficient, the taste is good, and it is relatively light. It is suitable for eating with children. The local restaurants outside may be very distinctive, but the environment is a bit dirty, there is no baby chair, and it is very salty. So the advantages of the hotel's restaurant are revealed. The price is cheaper than other five-star hotels and the portions are large, which is quite affordable. In addition, the restaurant service staff are all young people, who respond quickly and provide good service. Off topic, my eldest child had a nosebleed in the middle of the night. I found a few bloodstains on the bed sheet in the morning. I told the front desk and they said they could wash it and asked if the child was okay. I think it's very humane. Thumbs up!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Every guest who comes to our hotel brings an unrepeatable fate, and every effort of "Lingxin Valley New Century Grand Hot Spring Resort Hotel" is out of cherishing this fate! The comfort and pleasure you feel during your stay are the highest praise for us. We sincerely look forward to your visit again!
Guest User
Superior Mountain-view Twin Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Environment: The environment is very good, only a few hundred meters away from the Great Rift Valley. Friends all praised the high cost performance. This price also includes hot spring tickets, which is really good. Hygiene: The room is clean and comfortable Service: The service attitude is very good and responsive.
Original TextTranslated by Google
Response from Property: Thank you for staying at Lu'an Lingxin Valley New Century Grand Hot Spring Resort Hotel. We are glad that you had a pleasant stay. Your evaluation has given us a lot of joy and encouragement. Discovering what you need and satisfying what you want is always our way of hospitality! We sincerely look forward to meeting you again!
Miiiira
2-bed Room
Stayed in Apr 2024
Family
10 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The facilities are very new, the room is very clean, and you can sit on the balcony for an afternoon. The overall decoration of the hotel is magnificent, the scenery is also very good, and it is a natural oxygen bar. The water in the 25-meter heated swimming pool is very clean, there are not many people, and the water depth of 1.2-1.5 meters is just right. There are 12 hot spring pools in the hot spring center. The rooms were full during the Qingming Festival, but I didn't feel that the hot spring was crowded. The dishes in the hotel restaurant taste very good and cheap. Very good, I will come to the hotel again😃
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very happy to know from your message that you have left such a good impression on us. We are honored. We hope that you can continue to pay attention to our Lu'an Lingxin Valley New Century Grand Hot Spring Resort Hotel in the future. We are dedicated to providing you with the most enthusiastic and considerate service and look forward to your visit again! I wish you a pleasant journey!
Guest User
2-bed Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The hotel service is very good. After placing the order, the manager will contact you for one-to-one service soon. The room type is upgraded for free and breakfast for the children is sent. The room is very spacious and clean, and special children's toiletries are prepared for the children. Standing on the balcony, the park scenery is unobstructed. It is designed like a park. The artificial lake and the natural mountain scenery complement each other. This season is the season when azaleas are in full bloom. The azaleas on the roadside are beautiful. You can take a sightseeing bus to visit the entire park. At the top, you can also overlook the reservoir lake view, which is beautiful. The hot springs are really good. There are open-air ones and those in the pavilion. The temperature is about 40-45 degrees. From 4 pm to 10 pm every day, there are few people when we go. My husband and children occupy a pool. There are several staff members around. They are ready to help answer any questions at any time, and their attitudes are also very enthusiastic. The breakfast variety is very rich, with local snacks and desserts. They are all very exquisite. What surprised me was that cucumber juice was prepared. The hotel is also very close to the Great Rift Valley. The whole feeling is great value for money.
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6/9
Response from Property: Thank you for staying at Lu'an Lingxin Valley New Century Grand Hot Spring Resort Hotel. We are glad that you had a pleasant stay. Your evaluation has given us a lot of joy and encouragement. Discovering what you need and satisfying what you want is always our way of hospitality! We sincerely look forward to meeting you again!
Miaomiao19
Guestroom (Double Bed)
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Very nice hotel, very considerate service, the lady who checked in at the lobby was very nice, and the concierge came to help with the luggage as soon as we got off the car and delivered it to the room. The hotel environment is very good, and the hot springs are also great. There are not many pools, but each pool is very artistic. There is also a waiter in the restaurant, who is very considerate, and the hotel breakfast is very rich. We ordered dinner in the restaurant, the portion is very substantial, and the price is not expensive.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Every guest who comes to our hotel brings an unrepeatable fate, and every effort of "Lingxin Valley New Century Grand Hot Spring Resort Hotel" is out of cherishing this fate! The comfort and pleasure you feel during your stay are the highest praise for us. We sincerely look forward to your visit again!
Aixiaodealan
Guestroom (Double Bed)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 18, 2024
I saw this hotel online and brought my family here to check in, soak in the hot springs and relax this weekend. The overall environment of the hotel is good. It feels very grand as soon as you enter the lobby. From check-in to check-out, everything is smooth and satisfactory. The room is especially great. If the holiday is not limited, it would be best to stay one more night. Now thinking back, the staff of this store are very nice. There are two staff members who impressed me the most. They were there on the first day and the second day. So I paid attention to their names and must praise them. One is the concierge Xiao Gu who picked us up and sent us to the room. He explained and introduced us on the way to the room. He also took us around the hotel and took us to find an internet celebrity to check in. He helped our family take a big group photo. It was thoughtful and the photo was not bad. The other one should be the front desk beauty Yang Lili. She served us very considerately. I won’t talk about the routine. When the baby came back from playing the next day, she met her. She knew that the baby was taking a nap and took the initiative to delay the check-out time for us. Because the children’s playground is under construction, it will be better to bring the baby after the children’s playground is built. Although the hotel focuses on hot spring leisure, it may be more fulfilling to add some projects for children. For example, the hotel’s public leisure area is adding some supporting facilities The hotel can cooperate with the picking garden and scenic spot outside (for children, haha) In short, it is worth recommending
Original TextTranslated by Google
Response from Property: Dear guests, hello! Every guest who comes to our hotel brings an unrepeatable fate, and every effort of "Lingxin Valley New Century Grand Hot Spring Resort Hotel" is out of cherishing this fate! The comfort and pleasure you feel during your stay are the highest praise for us. We sincerely look forward to your visit again!
Guest User
Hot Spring Room (Double Bed)
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The overall stay at the hotel was quite good. Because our room type was quite special, we needed a shuttle bus to pick us up. We told the full-time housekeeper Yang Lili in advance and she immediately arranged a car to pick us up, which was quite convenient. The hotel restaurant was also very good, and the meal was very pleasant. The guest rooms were also very clean. The hotel environment was quite good, the hotel area was also large, and parking was also very convenient. It was especially suitable for parent-child travel [naughty][naughty][naughty]
Original TextTranslated by Google
Response from Property: Dear guests, hello! Every guest who comes to our hotel brings an unrepeatable fate, and every effort of "Lingxin Valley New Century Grand Hot Spring Resort Hotel" is out of cherishing this fate! The comfort and pleasure you feel during your stay are the highest praise for us. We sincerely look forward to your visit again!
Guest User
2-bed Room
Stayed in Mar 2024
Family
1 review
2.7/5
Posted on Mar 12, 2024
First of all, I am very grateful for the upgraded room experience and pre-positioned services. The room quality of Mingdu is still online. I understand that employees have assessments. When checking in, they use the name of connecting WIFI to induce guests to scan the code to follow. In fact, WIFI is not encrypted and has nothing to do with following. Considering that this problem was not pointed out in the public area. They started to ask for good reviews before checking in. The evaluation of the hotel should not be generated during the distance from the parking lot to the front desk. The resort hotel covers a large area and the functional areas are scattered. It is recommended to directly explain how to get to each functional area when checking in, instead of standing at the front desk with three or four people busy with their own things, and you have to walk all the way to ask everywhere. Can the hot spring center consider adding dry bath towels and a moderate amount of simple fruit cuts near the bathing pool? It is still a bit far to walk back to the locker room to change bath towels. There is also a guest satisfaction survey. I edited a lot carefully. I don’t know What happened to the assistant lobby manager of your hotel who didn’t reply later. This pre-sale event is still quite cost-effective.
Original TextTranslated by Google
Response from Property: Thank you very much for your review. Here is my reply to your review: Thank you very much for your evaluation and feedback on Mingdu Hotel. We care about your opinions and feedback very much. Regarding some problems you encountered during your stay, we will take measures to solve them as soon as possible. Regarding the WIFI encryption problem, we will strengthen the processing in the next upgrade to ensure the privacy and security of guests. Regarding the distribution of functional areas, we will make adjustments in the next renovation to make the guest experience more perfect. We attach great importance to your satisfaction survey. We will listen carefully to the opinions and suggestions of guests and continue to improve our service quality. Regarding your feedback, we are very grateful for your attention. We will continue to work hard to improve the service quality and satisfaction of the hotel, so that you can feel our enthusiasm and thoughtful service again. Thank you again for your comments, we look forward to your visit again.