Peony Hotel Reviews

About 10 minutes taxi ride to Wang Fu Jin Mall and 15 minutes to Long Men HSR station. The taxi ride to Buddha Grottoes took 45 minutes. The hotel age is rather old and breakfast is not that great.

The location is perfect it’s just few minutes drive to the tourist spot. And service is good we requested for wine opener and it was delivered to our room right away, the room attendant also gave us extra blanket. We were amazed that our room has a a lot of amenities and has a bathtub too, we got a discount from Trip.com so it wasn’t too expensive. We Will definitely come back.

Hotel is a bit old. The receptionists are helpful

Small and cramped bathroom, drizzle-like shower, stained bathtub, dirty yellow toilet, washbasin that doesn't leak, kettle that can't be covered, greasy headboard that you can't rely on, and you can't sit on it Dirty chairs, loud hair dryer that takes a lot of effort to dry your hair, that's it! Offer 590 yuan! It's the worst hotel I've ever stayed in. How come there are so many good reviews? Be deceived!

The sanitation of the hotel is very good, it is also very quiet, and the service is very thoughtful. Although the hotel facilities are relatively old, the price is very cheap and it is still a four-star hotel. It is more comfortable to live in

An old four-star hotel, the location is okay, about 25 minutes to the high-speed rail station, the hotel equipment is a bit outdated.

The facilities are a bit old, and the service quality is average. There is water in the parking space at the entrance, which has not been dealt with in time. Overall it doesn't feel comfortable.

The hotel is full of humanistic care. This is the first time I come to Luoyang, Henan. The hotel staff are considerate and very good! Especially Manager Ma and Ms. Wang Ran in the guest room department, I would like to thank you for your thoughtful and careful service during your stay, which makes you feel at home. Hope the hotel is getting better and better!

The experience is very bad. The price of the room above 100 has increased to 600. The facilities are old, there is a peculiar smell in the room, and the sheets are yellow. It may be that they have been washed too many times. I asked the waiter to deliver things, but they couldn't deliver them all the time...

Before I went, I read the reviews saying that the facilities were old, so I was prepared, but I didn’t expect that apart from being old, it was also very unclean. The dirty carpet in the room smelled strong, there was a layer of soil on the table where the kettle was placed in the room, and the bed was covered with a quilt They are all yellow, and there are pen marks on the quilt. Originally scheduled for two days, it was changed to one day. It's terrible, it's only four stars, please choose carefully

All aspects are very average, maybe because of the festival, the room price has tripled. In fact, it is understandable that the price is expensive during the festival, but it is not understandable that the services are not good in all aspects. Remind all friends from other places, don't go to Lumingzhai next to it. The quality of the food is not good, the most important thing is the dishonest management. I ordered a jug of 68 yuan freshly squeezed orange juice, but only put one orange in it, and then mixed it with a large pot of water. I asked the manager, and the answer was 68 yuan for white water.

The room environment is fine, but the service attitude of the hotel front desk staff is poor. The hotel’s business answers are contradictory, words and deeds are inconsistent, and the answer is extremely impatient. The follow-up telephone communication pushes the problem to the customer and did not mention it at the time. The service attitude and business handling ability are extremely poor

The hotel we booked on Ctrip originally stayed for four nights in a row, but we were disappointed when we entered the room on the first day. The room for three people was pitifully small. It should be a big bed room with a small bed added, and the sanitation was extremely poor. , I decided to change the hotel the next day. The original reservation was 570 yuan a night. At noon on the fifth day, I checked the bill and saw that 738 yuan was deducted from the card. . I am an old customer of Ctrip for 25 years, and this is the first time I have encountered this situation.

Except for the four stars that are more attractive and the attractive price, I really don’t know what else to say