A lovely family run destination hotel in Luttach / Lutago. Positives + Very modern & stylish + Fantastic spa and swimming facilities - the adults only rooftop pools are incredible + Food is very good, particularly at dinner with the 5-7 course menu + Very well thought-out ski / parking facilities - every room has its own parking space below ground. The ski shuttle stops right outside the ski boot locker & the ski room has great kit drying lockers. Really simple to get on and off the slopes - the hotel is just a 5 minute shuttle bus trip to the Speikboden cable car. - Good kids club for the under 7s - Well appointed rooms, generous in size - 60m long waterslide with timer that the kids loved - Fantastic indoor / outdoor pools - Really friendly helpful staff Suggestions for small improvements - larger bath towels for rooms - Rooms / hotel generally can feel a bit too hot in winter - you don't need to bring warm clothes for the hotel & will most of the time be in a robe / slippers (bring your own sliders / flip flops) - bed linen / pillows are synthetic - I expect to be able to launder them easily but it does make you a little hot at night - the first family room we had was close to a lift and you could hear it operating - reception quickly moved us to a garden room which was blissfully quiet - the kids menu could benefit with a little bit more variety for fussy kids - thin pizza, burger etc, maybe? - there could be some better entertainment in the juniors room (currently just a PS4 and an Xbox). Maybe a couple of retro arcade consoles, an air hockey or a light up touch wall to keep older kids busy after they've eaten dinner and their parents want to be left alone (the playroom is geared up to younger children)? Overall a really impressive destination hotel. It is clear that the family management are working very hard to make sure guests have a lovely stay. Chris**as here was lovely - Santa in the bar giving out gifts (you need to provide to reception in advance) and a brass section playing hymns during dinner. Very a**ospheric. We will be recommending Schwarzenstein to our friends and family. Thank you for a lovely holiday. Our kids are dying to return!