Hotels near Am Tunnel in Luxembourg

First, the not-so-good. There was one staff member at the front desk who was less-than-friendly. There is no shower curtain, which renders it impossible to keep the bathroom floor dry. The toilet bowl is very low. There are lots of wasps near the breakfast area. The pillow was super flat. What I loved: the location - super close to downtown Luxembourg City. The breakfast offered a good variety of fresh and local foods (I did not pay separately for breakfast). The rooms were spacious with lots of electric/USB sockets. There was an air conditioner in the room. The bathroom was spotless and well-lit. Beds were comfortable. I did not hear from anyone else within the hotel, although I stayed at the hotel in August during peak season. The rooms were very clean. Breakfast was at a place with spectacular view.

Odd, odd place. Can't tell the hotel from the road as its hidden behind a restaurant, which is where you have breakfast, which has no kerb appeal at all, infant could do with a jet wash. Once through the barrier down a cobbled lane you eventually find the reception. Check-in was smooth and reception clean. Room spacious, clean and comes with kettle, fridge, safe and complimentary water. Nicely decorated too. Bed was huge but sadly not a good night's sleep as the pillows are terrible, far too soft and flat, had to ask for extra and still had to fold in half to get any firmness. Staff polite but not over welcoming. Outside areas could do with a spring clean and tidy. Hotel perfectly located for the centre, 5 min walk.

Beautiful, historic and charming hotel in Luxembourg close to the train station (about a 15 minute walk from the old city center). The hotel is delightful, very clean, and tastefully decorated. The staff are lovely and helpful. The beds are comfortable, rooms are spacious, and I was elated we had a fan available to us (already placed within the room) as it was quite hot while we were visiting. We would definitely stay here again, this place is a gem.

I stayed 2 nights at this hotel for business. I got to the hotel from the airport on bus 29 and arrived around noon. Was hoping to check-in early but was advised the check-in time was later, although I can check-in earlier if I registered to be an Accor member - which I ended up doing although didn't really want to. The hotel is located in a quiet/more commercial part of town within 10 minutes walking distance to the train station and a short bus ride (5+ minutes walk to the bus station) to the touristy part of town. For a 4-star hotel, I expected a bigger room, a bath tub and a pool but the room otherwise had all the usual toiletries and coffee/tea making facilities. Buffet breakfast was excellent with freshly squeezed orange juice although it was only on the 2nd morning that I realised that the cold cuts were on a table at the back of the restaurant. Although breakfast officially starts at 6am, food was still being taken out from the kitchen at 6:20am. Reception was helpful with directions but after I checked out, I got a SMS from my bank notifying me that I had a Euro 1 charge on my card by the hotel - not sure if it was because I requested a printed copy of the invoice at check out because if that was what the Euro 1 was for, then reception should have informed me beforehand? At approximately Euro 200 a night, not value for money in my opinion.

I couldn't be happier to have chosen this hotel for the weekend in this wonderful city. Both the city and the hotel exceeded all expectations. I must say that all the hotel staff are extremely polite and attentive. The hotel has an old-fashioned style, but it is extremely clean and well-maintained. Our room was very spacious and cozy. The breakfast was fantastic, and the location of the hotel is perfect. A perfect 10 out of 10!

The location is very convenient near the main train station, plus close to bus and tram stops. There is a lot of construction on the road outside the hotel, but it was not a problem. Our room was a good size, not huge, but good open closet/storage space. The bed was comfortable with really good pillows! The bathroom had a really big shower, small sink, but overall nice. Plenty of outlets/plugs, good mirrors, a long desk. We didn't do the breakfast, so can't speak to that. Nor did we go to the rooftop bar. While the lobby/reception area is small it's welcoming and new, just like the rooms. Everything was clean and new and modern. The staff was super helpful and nice. We would happily stay here again.

PREMISES AND SERVICE: There was no toilet brush in the WC, and no such brush was given to me on request, and thus the WC pan (”throne”) did smell unpleasantly and look soiled for a while; I had to flush the toilet 7-9 times to get it completely cleaned. The walls and door of the room were very thin and I could clearly hear, at any time during day or night, people using and flushing the toilet, using the shower, and the telephone ringing in other rooms (adjacent and above) as loudly as if it was ringing in my room (and from the corridor, I could also hear people snoring in another room). I had to almost ”beg” to be given four extra hangers (and in fact I was told by a receptionist): ”why do you need more hangers? You are only one person!”) and to be given a wake up call (by another receptionist, who told me that they cannot do that because they are preparing/serving breakfast at 8.00 hrs). I was not given clear or adequate information (by another receptionist) on how I could travel from near the hotel to the airport by bus; she did not even know where the nearest bus stop was, from which I could catch the bus to the airport. There was reception of only three (all BBC) TV English channels. On arrival, there was noise from compressed air drilling on the street. On arrival (on a Friday, for a four nights long stay, during which my pillow case was changed only once, on the forth night of my stay, only on my request) I was not offered a quiet room (as I had requested when I booked the hotel) at the back of the hotel by a receptionist, but only 5 minutes later by another receptionist (who at first told me to ask the road workers myself, whether they would continue work on Monday!). This hotel should be rated as two star hotel, i.e. not as a three star, which is the official rating appearing on the web. Management and training of staff was evidently poor. Sporadically, one or two receptionists appeared to be making an effort to offer a service slightly above a perfunctory one. LOCATION: The hotel was secure, with adequate wi-fi, located 20-25 minutes from the airport by bus (and 5 minutes to walk to the nearest bus stop to catch the bus to the airport), 15-20 minutes walk or 5-10 minutes by tram (NB All public transport is free of charge in Luxembourg) from city center (i.e. old town).

I visited solo to meet family on my first trip to Luxembourg. Everything was immaculate upon arrival until departure including super friendly reception, my friend Sebastian the bartender, and the excellent breakfast out on the patio. It’s a quiet neighborhood with a lovely park in the backyard and tons of great restaurants all around. East ride up the #6 bus from airport (about 30-40 minutes - free:-) Rooms are not extravagant but perfectly comfortable and with a great mini bar and quiet park facing windows. I’ll definitely stay here again!

The size of the room is suitable, and the decoration of the hotel is unique, but the restaurant on the first floor is a bit expensive, and the parking is not free, 16 Euros for overnight stay. Good service at the front desk. The curtains are not enough for shading, but it is relatively quiet, the hygiene is also good, and the bath water is no problem.

Stayed for 2 nights at the end of July and booked 2 rooms. Service was excellent and the staff are extremely helpful and go above and beyond to assist you, very friendly. The rooms are comfortable and with the July heat, the air con was excellent. The location is perfect, as it’s only a 5 minute walk to the main train station, so no need for car or taxi if travelling further afield. As with all train station areas in every city, you have to be a little aware of your surroundings, but this was never a problem for us. You can then walk to the old town area in 10 minutes which is very picturesque. A must if you are staying in Luxembourg.