Guest User
April 24, 2024
We’ve been in Peru and Colombia for 6 weeks and this was comfortably the worst service We’ve gotten. Especially one of the receptionists gave so bad service that we actively avoided her. The only reason for 2/5 is that the other receptionist was very good ans helpful. The third (a man) used more than 20 minutes on checking us in, despite us having been checked in before and he even started attending to other people while we had to wait. Really really poor. In addition to that there’s no english spoken (despite advertising otherwise), the rooms are poorly isolated so there’s a lot of noise from outside. The aircons Seem Old because they also make a lot of noise.