Main Beach Hotels with Airport pickup service

Wonderful bouji hotel with wonderful staff, but a bit tired with a lot of repairs needed. Breakfast was incredible and poolside lunch great value. Room was tired but beds comfy and great view. Indoor pool and sauna advertised has been closed for two years! And the outdoor pool is unheated due to a faulty pool heater again no plan to fix , it is easy to see why Versace is terminating the contract and removing branding . The outdoor pool with sand beach is a nice touch for families with kids Top tip visit the peters fish bar next door for a fab fresh fish and chip dinner , Shopping centre beside is also nice,

I sit and write this during a current stay far from impressed and wishing we had booked elsewhere! Whilst close to Seaworld itself it is otherwise completely off the beaten track and you need a car or to spend $$ on public transport (or to be content just staying at the resort for the duration of the stay). Other than the restaurants in the resort there are no other restaurants within east walking distance. An Uber to Broadbeach/Pacific Fair was $25 one way. There is a free shuttle to Pacific Fair bit for one of the scheduled departures it did not arrive today. The rooms are clean but basic and extremely noisy. Yes this is a family resort but I still think the noise is well beyond any other family resort I have stayed in of similar value. The bathrooms are dated despite being described in the ‘luxury escapes’ ad as stylish with pastel hues (pastel yes…stylish and/or modern definite no). There appears to be very little noise proofing between rooms. The ‘corridors’ are frequently adorned with used towels or used room service trays that the ‘bin chickens’ are having a go at and spreading the contents. Overall I would not recommend it for a stay.

The room and views were amazing. Property very clean, spacious and overall lovely property. The only problem was a howling wind that rattled the sliding door that kept us awake all night. We put a pillow up against the glass door, we opened the glass door slightly, but nothing stopped the noise. We advised on check out and we were told ”sorry” that's it. No offer of a $50 discount- nothing. $1000 for 2 nights accommodation with one night without sleep....

Facilities: There is an outdoor swimming pool, bath towels, and a bar. There were 3 mosquitoes killed in the room on the first night. There was free unlimited drinking water and sparkling water. You had to bring your own bottle to the corridor to pick it up. The room was old, for example, the bathtub had a lot of bumps, and some water leaked in the public stairwell on the top floor on rainy days. Environment: There is a nice beach outside the yard, suitable for children, and it is guarded by lifeguards during the day. There is a small shopping mall across the street, directly accessible from the overpass. The hotel across the street does not have a beach. The parking lot is directly accessible by an elevator underground. The outer rooms facing the street are a bit noisy. There are many people who have self-organized breakfasts during weekends. Service: Since the elevator is far away, it is very convenient for the doorman to carry luggage to the room. The front desk service is quite good and the room service is relatively fast. The room lacks shampoo and it is delivered within 10 minutes.

Excellent hotel! The standard room is not very large, but everything is there. The bed is comfortable, the bed linen is perfectly clean. Nice bathroom. The cleanliness is perfect! The breakfast is good - you definitely won't go hungry :) There is a tram stop nearby. Beach - 5 minutes walk.

Checking In was quick, lovely service at the front desk. Arriving in the room & was quite well presented, very comfortable beds. The room was serviced & cleaned daily, new towels & new sheets & ALL DAILY - was a big tick for my partner & I. Only small issue was I have OCD, so when the room was cleaned daily, I had noticed a fair few stray black hairs on the bedding & floors, cleaning myself up with the towels were a few black hairs on myself asking cleaning myself dry with the towels. But other than that, the stay was lovely!

Only issue was car park. Site advised there was car parking on site however didn’t say it was $10 per night and needed to be booked extra.

The hotel is in the heart of Surfers Paradise, many restaurants nearby and just 5 min walking to the beach. The room is spacious and the bathroom is really nice and clean! Also the pool is very nice! The facility of parking the car just paying 25 aud per 24h in and out whenever you want is a plus. I highly recommend this hotel.

Fantastic place, stunning views, good maintenance. Absolutely delightful stay!

My children booked my partner and I a night in a Superior twin room for my birthday. From arrival the service we received was fantastic. I was offered a complimentary mimosa whilst checking in and the staff were extremely helpful and friendly. Our room was spotlessly clean, and very comfortable with ample room and updated modern decor. The beds were very comfortable and we had great views from the 9th floor within walking distance to the heart of Surfers Paradise - a block from Cavill Ave. I rate this 5 stars however their were a couple of small issues - you need to book for onsite parking which unfortunately we were not when my son did our booking. However their is parking right next door for around $15 per day. The other issue was our sliding door wouldn’t lock after returning to our room after dinner. Minor issues but full disclosure on our stay. Overall I would highly recommend staying at The Island again!