SAii Lagoon Maldives, Curio Collection by Hilton

SAii Lagoon Maldives, Curio Collection by Hilton Reviews

SAii Lagoon Maldives, Curio Collection by Hilton

Eh`mafushi South, Malé, MaldivesView Hotel Details
SAii Lagoon Maldives, Curio Collection by Hilton
SAii Lagoon Maldives, Curio Collection by HiltonSAii Lagoon Maldives, Curio Collection by HiltonSAii Lagoon Maldives, Curio Collection by Hilton
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SAii Lagoon Maldives, Curio Collection by Hilton Guest Reviews

4.6/5
Great
50 review
Verified reviews
Location4.8
Amenities4.5
Service4.4
Cleanliness4.7
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All Reviews(50)
Positive reviews(50)
Reviews with photos/video(14)
Awesome stay(12)
Great service(10)
Loved the view(6)
Vic_W
Overwater Villa
Stayed in Jan 2024
Couples
7 review
4.2/5
Very Good
Posted on Jan 24, 2024
Stayed here for three days. Great location, friendly staff and lovely room. Areas for improvement - food, gym room and variety of activities offered. Overall speaking, I pretty enjoy my stay here.
Response from Property: Hello Vic_W,Thank you for taking the time to share your experience following your stay at SAii Lagoon Maldives, Curio Collection by Hilton. We are delighted to read your feedback highlighting the positive aspects of your stay, such as the great location, the lovely accommodation, and the warm hospitality of our SAiilanders team. Your kind words serve as motivation for us to continue delivering exceptional experiences to all our guests.At the same time, we regret that some aspects fell short of your expectations. Please be assured that your comments regarding the food, gym, and activities will be passed on to the relevant departments for improvements. Once again, thank you for sharing your feedback. We look forward to welcoming you back in the near future. Sincerely,Alex Traeger General Manager
Anonymous User
Overwater Villa
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 15, 2024
This place is nice, staff is friendly. Not so crowded. Nice sea view.
Response from Property: Dear Guest, Thank you for staying at SAii Lagoon Maldives, Curio Collection by Hilton, and for writing a lovely review! We're thrilled to hear that you enjoyed your stay and appreciated our friendly staff, serene ambiance, and stunning sea view. It's our goal to provide a comfortable and welcoming environment, and we're pleased to know we succeeded during your visit. We look forward to the pleasure of hosting you again in the future.Sincerely,Alex Traeger General Manager
Catarina S.
Beach Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 6, 2023
I had an amazing time with my boyfriend in SAii Lagoon, everyone there was so kind and lovely! They treated us like family and we felt so welcomed. During check-in I met “Jack”, he is so friendly, professional and extremely helpful! Also he speaks fluent mandarin and English which is a plus for Chinese tourists who struggles with English. At the restaurant/pool bar “Mr. Tom Yam” we’ve met some amazing staffs there, always happy to see us and they served us with the most delicious cocktails and food! We were always so happy to see “Eli & Sam”, they gave us the best suggestions when we couldn’t decide on what to get, you won’t be disappointed for sure whether is food or drinks! They knew what we wanted before even telling them which was a plus! And behind the bar you have the best mixologist called “Joseph” he made us AMAZING cocktails I swear is one of the BEST ones I’ve ever tasted so far! They would always greet and smile. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who wants to go there. Before leaving I met “Tharaka” she was so lovely, kind and helpful! Everyone was so lovely, friendly and professional! Will be back to this place soon! Thanks for the lovely experience and the amazing team! Hope to see you all soon! -Cat & Andy
6/14
Response from Property: Hello Cat and Andy, Thank you for taking the time to share your wonderful experience at SAii Lagoon Maldives, Curio Collection by Hilton. We are overjoyed to learn that you and your partner had an exceptional experience during your stay with us. Our team takes immense pride in offering warm and professional service, and your words reaffirm our commitment to providing unforgettable experiences for our guests. Jack, Eli, Sam, Albin, Joseph, and Tharaka are true gems of our resort, and they will be elated to know that their hard work contributed to making your holiday memorable.Your kind words about our cocktails, food, and the room with a fantastic view have also brought smiles to our faces. We're thrilled that we could exceed your expectations, leaving you with cherished memories from your stay. Thank you for staying with us and for recommending our resort. We look forward to welcoming you back for another unforgettable holiday experience. Sincerely,Alex TraegerGeneral Manager
Eshan Fernando
Overwater Villa
Stayed in Sep 2023
Couples
8 review
5.0/5
Outstanding
Posted on Oct 1, 2023
I have no words to describe this place’s beauty. Everything was superb with full of Surprises. Great place for a Honeymoon.
Response from Property: Hello Eshan Fernando,Thank you for choosing SAii Lagoon Maldives, Curio Collection by Hilton as your honeymoon destination. It brings us immense joy to learn that you enjoyed every aspect of your holiday. Your kind words about the beauty of our place and the surprises you encountered warm our hearts. Once again, thank you for staying with us and for recommending our resort as a great destination for honeymoon celebrations. We hope to se(a) you again in the near future. Sincerely, Alex TraegerGeneral Manager
Jayam
Beach Room
Stayed in Aug 2023
Solo travelers
2 review
4.7/5
Amazing
Posted on Aug 14, 2023
Nice location. Excellent view :)
Response from Property: Hello Jayam,Thank you for staying with us and for leaving us a fantastic review!We are so pleased to receive your feedback, highlighting the excellent location and views at our resort. It was a pleasure having you with us, and we hope to se(a) you again in the near future. Sincerely, Alex TraegerGeneral Manager
Hildita
Sky Twin Room
Stayed in Sep 2023
Solo travelers
57 review
4.7/5
Amazing
Posted on Nov 14, 2023
Such an adventure near the airport in a private Island with full moon and nature
Response from Property: Hello Hildita,Thank you for staying with us and for leaving a fantastic review!We're delighted to hear that you enjoyed your stay, especially appreciating the beautiful nature on our island.It was lovely having you with us, and we hope to se(a) you again in the near future.Sincerely, Alex TraegerGeneral Manager
Alfadli
Sky King Room
Stayed in May 2022
Couples
2 review
5.0/5
Outstanding
Posted on May 25, 2022
Everything thing is amazing The hotel location near to marina And the staff they are very helpful And service And the food amazing also We’re very satisfied from everything
6/13
Response from Property: Hello _GG389240,Thank you for staying with us and for your perfect review. Your photos are impressive and it clearly shows that you enjoyed your stay, thank you for mentioning our team of SAiiLanders as well, they will be very proud to see your comments.We do look forward to seeing you again.Until then, SAii for now...Alex Traeger General Manager
Guest User
Overwater Villa
Stayed in May 2022
Family
33 review
5.0/5
Outstanding
Posted on May 14, 2022
Very nice must visit
Response from Property: Hello E221309,Thank you for staying with us and for your perfect review. We are glad to hear that you enjoyed your stay and we look forward to welcoming you again.Until then, SAii for now...Alex TraegerGeneral Manager
Wayne Bruce
Sky Room
Stayed in Apr 2024
Couples
19 review
5.0/5
Outstanding
Posted on May 2, 2024
This is what the dream Maldives should look like~ The sea is crystal clear, the beach is white and delicate, and it is beautiful The room is extremely clean and tidy, the service is considerate and thoughtful, all service staff are on call, and all services can be done in Chinese on the app with one click, which is so convenient~ There are many restaurants, Miss Olive is highly recommended, the steak is very good~ And Miss Kate from China is super nice!!! Thank you to all the Hilton staff~We spent the most dreamy 2 days!
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Response from Property: Hello Wayne Bruce,Thank you for staying at SAii Lagoon Maldives, Curio Collection by Hilton, and for leaving us a lovely review!We are thrilled to hear that your experience exceeded your expectations, from the crystal-clear waters and pristine beaches to the exceptional hospitality delivered by our SAiiLanders team. We'll be sure to pass on your kind words to Kate in recognition of her outstanding service and dedication.It was a pleasure having you with us, and we can't wait to have you back for another unforgettable stay in paradise!Sincerely,Alex TraegerGeneral Manager
xwwzmrxqy
2 Bedroom Over Water Pool Villa
Stayed in Feb 2024
Family
16 review
4.0/5
Very Good
Posted on Feb 15, 2024
Overall, the scenery is first-class, but the service is terrible. The food and beach are far inferior to the Hard Rock Hotel next door. First, the room is far away from the front desk and restaurants. Everything is called buggy. The efficiency is relatively low. There are not as many fish as at the Hard Rock Hotel. More importantly, there are problems with the service and the customer cannot be considered from the customer's perspective. The environment at the front desk is poor, hot and not ventilated. Something happened to me that made me very angry. On the day of check-out, my flight time was adjusted from the original scheduled departure of 15:50 to 20:10 due to temporary changes by the airline. However, the hotel still has the original departure time of the flight. The problem is that although I confirmed with the hotel many times, the hotel assured me that they had contacted the airport, and the airport staff responded that I must arrive at the airport according to the original check-in time. Therefore, the hotel dropped us off at the airport at 13:00. However, when we arrived at the airport, we were told that the check-in counter would open at 17:00 and we could not enter the terminal and had to wait in a non-air-conditioned environment. Obviously, this is not consistent with the original check-in time previously stated by the hotel. I'm not sure who provided the wrong information, but I strongly question the competence and attitude of the hotel's front desk staff, who don't seem to have travelers' needs at heart. I did not ask for a late checkout, I just hoped that it could be delayed until 17:00 and the hotel would arrange for us to go to the airport. However, such a simple request failed to gain any patience or help from the hotel staff. I could only feel their impatience, as if they just wanted to send the passengers away as quickly as possible. Based on this experience, I will not consider staying at this hotel again in the future, no matter how beautiful the view is.
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Response from Property: Hello xwwzmrxqy,Thank you for choosing to stay with us and for taking the time to write us a review.We are pleased to hear that you enjoyed the breathtaking scenery; however, we sincerely apologize for the challenges you faced, particularly with the service aspects of your experience.We understand the inconvenience caused by the distance from reception and the transportation issues, as well as the perceived lack of consideration for your changed flight time during check-out. Your feedback is invaluable, and we are committed to addressing the issues you've raised to ensure a more efficient and guest-centric experience in the future. We deeply regret any frustration caused and appreciate your constructive feedback, which helps us identify areas for improvement. Despite the setbacks, we hope you might reconsider and give us another chance to provide the level of service and hospitality that aligns with our commitment to guest satisfaction.Sincerely,Alex TraegerGeneral Manager
Guest User
Sky Room
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Because the child was too young (three months old), we booked an island close to the airport. Crossroad is close, the island is big, there are more entertainments, and the price is relatively low. Snorkeling and other things are just average. As long as the beach water is from Madai, it will not be bad and it is still beautiful. Although there was a problem with the reservation, Ctrip solved it properly and it was still very good. I became a die-hard fan.
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Response from Property: Dear Guest, Thank you for staying at SAii Lagoon Maldives, Curio Collection by Hilton, and for writing us a lovely review!We are delighted to hear that our island resort's proximity to the airport, diverse entertainment options, and reasonable pricing made your stay enjoyable, especially with a three-month-old child. We sincerely apologize for any inconvenience with the reservation, and we're pleased that Ctrip efficiently resolved the issue. It's wonderful to know that despite the initial hiccup, you had a wonderful time. We look forward to the opportunity to welcome you and your family back for another delightful experience in the future.Sincerely,Alex Traeger General Manager
Alina
Sky Twin Room
Stayed in Dec 2023
Friends
1 review
5.0/5
Outstanding
Posted on Dec 7, 2023
I liked the hotel's location. Literally 30 minutes, the hotel’s private yacht picks you up for free, and they also drop you off 3 hours before departure for free. The hotel is very clean, the staff is friendly, the room has direct access to a terrace with a table and chairs, 50 meters away from the ocean!
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Response from Property: Dear Guest,Thank you for staying with us and leaving us a lovely review!We are delighted to receive your feedback highlighting the positive aspects of your stay, such as the location, the resort's cleanliness, accommodations, and our team's hospitality. Your kind remarks will be shared with our team in recognition of their warm hospitality.While we value your good comments regarding our speedboat transfer service, it's important to note that transfers are not included in the package and are shared with other guests, unless a private transfer is booked by the guests.Once again, thank you for staying with us. We hope to se(a) you again in the near future. Sincerely,Alex TraegerGeneral Manager
Guest User
Overwater Villa
Stayed in Oct 2023
Couples
12 review
5.0/5
Outstanding
Posted on Oct 5, 2023
The facilities and services are great! Especially the snorkeling trip, where I saw the corals and various fish in the Indian Ocean. It’s very worth it and not very expensive (about 110 dollars for two people)! However, when the weather is bad, there is not much to do. The hotel's ecology is still under construction. You can also see rays and other small fish for free snorkeling in the surrounding area, but it is not as fun as snorkeling in the sea. The prices on this island are not expensive. Coke in the mini bar costs 5 knives a bottle. Food options range from 40 to 200 knives per person. You can choose HB or FB based on cost-effectiveness. Hygiene: The room is cleaned twice a day, and the guy will ride a bicycle to deliver water and change towels, which is very nice. Be sure to choose a day with good weather to play! There aren’t many fun activities if the weather isn’t good, and the sea isn’t that beautiful either.
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Response from Property: Dear Guest, Thank you for taking the time to leave us a review following your stay at SAii Lagoon Maldives, Curio Collection by Hilton.We are thrilled to hear that you enjoyed your stay and that the facilities and services met your expectations. We are also pleased to know that the snorkeling trip made your holiday even more memorable, allowing you to witness the beautiful and diverse marine life. We are actively collaborating with our marine biologists to enhance the marine life around the island through coral propagation. This effort not only benefits our guests with a more enjoyable snorkeling experience but also reflects our commitment to environmental conservation. Your feedback is invaluable to us as it helps us in our efforts to continuously enhance our guests' experience. Please be assured that your comment regarding the wet weather activities will be shared with the relevant department for future improvements. It was lovely having you with us, and we look forward to welcoming you back in the near future. Sincerely,Alex Traeger General Manager
Guest User
Overwater Villa
Stayed in Mar 2024
Other
107 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Maldives Hilton Curio Collection Hotel Sari Lagoon𡷊 is located in the Indian Ocean. It is a comfortable, quiet and elegant hotel. The rooms with sea views on three sides of the hotel can see the clear and transparent sea. From a distance, Male City has a double-connected landscape. It feels like the night view is charming, the hotel has complete facilities, and there are Chinese and Western restaurants for dining. The hotel has a swimming pool and a beach nearby. The water is clear and the sand is young. You can enjoy the sun and the natural environment of the beach. It can be said to be a good hotel🏨.
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Response from Property: Dear Guest, Thank you for sharing your lovely feedback following your stay at SAii Lagoon Maldives, Curio Collection by Hilton. We are pleased to read your feedback and learn that you had a wonderful experience. One of the great advantages of visiting an integrated resort facility like ours is that you get to enjoy all of the facilities, various activities, multiple beaches, diverse dining options, and shops spread across three properties. This unique concept makes our resort an ideal destination for travelers who seek a perfect blend of fun and relaxation on their holiday.It was a pleasure having you with us, and we hope to se(a) you again in the near future. Sincerely,Alex TraegerGeneral Manager
Guest User
Beach Room
Stayed in Oct 2023
Solo travelers
37 review
5.0/5
Outstanding
Posted on Oct 10, 2023
Warm and cozy, even though it was only for a short day, it was very comfortable
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for leaving us an excellent review following your stay at our resort!We are so pleased to know that you had a relaxing time during your stay with us. It was lovely having you, and we hope to se(a) you again in the near future.Sincerely,Alex TraegerGeneral Manager