The Quay Apar**ents are in a great location in Manchester. We were early from an international flight and arrived at 1.30pm. Najma at the reception counter knew which room to give us and suggested we leave our suitcases there while the cleaner got it ready. She kindly got us to sign in and gave us a key for when we came back, so we could go directly into the room. During our eight night stay, we noted that every time we needed anything such as clean towels, another baking tray, another tea towel etc, both staff Najma and Umer were prompt in getting them to us. Najma also patiently showed us how to use the washing machine, which we appreciated, having little experience with front loaders. They were both professional but friendly and ready with assistance of any sort. We rate Quay Manchester highly not only for the high level of cleanliness and great location but especially for the wonderful and warm service we received