Guest User
October 2, 2025
Paul and Roma were very helpful at check-in. I went to my room, and while there was a large bed, the sofa was made up as a bed. I went back to reception, to ask if someone from housekeeping could unmake the sofa, to be told that all housekeeping staff had left! I was told that he hotel was full and they were not sure they could find another room, but they did. On the same floor and virtually the same room and the sofa was not made up! However, 2 single duvets on the bed (as sometimes happens in Germany). No other types of duvet available, which was most unfortunate as I was travelling alone. I survived for 3 nights! I received a free drink at the bar plus a small bottle of wine in my room, much appreciated. I had some great conversations with Dragush (not sure of spelling) at the bar and really appreciated his attentiveness. I had one meal at the hotel. It was okay but I didn't find the menu so appealing. Breakfast was disappointing. No welcome or offer of a coffee. I had to find my own table and also collect cutlery, etc. More professionalism of staff required. It was the same for 3 mornings, so there seems to be a problem at breakfast. Selection not great and the bacon was dry and brittle. No indication as to whether an omelette or fried egg could be ordered. Just scrambled egg available. I had some laundry done. The price was reasonable - 18 euros for 4 shirts, compared to 48 euros at Radisson Leipzig! Quite a difference. Very friendly checkout. Although the hotel is not in the centre of the city, there are still several good restaurants near by, and once you have your orientation, it's only a 10 minute walk (or less) to the railway station.
