Tudor House Hotel

Travelled 250 miles for a family wedding, beds are uncomfortable, the noise was ridiculous from the karaoke, kids runnung around upstairs, over priced and when not used because of the issues takes months to get a refund, no one there to complain to being giving the keys back. Did stay left and booked into a premier in 20 minutes away. Don't waste your time. No a well run business at all.

You won't do any trade, with cold food, and a cold pub, no heating on at all, on a very cold day.I know its very difficult today, to be successful with a pub selling food, , but customers wont except, cold food and a cold room, hope this criticism helps you, get to where you want to be.

Hotel seems to be undergoing refurbishment downstairs so whilst I had paid for breakfast they were not able to provide it. They said they will refund but not as yet received it. I had large corner room which on first glance looked lovely. It was a very warm day and only a small sash window to open and no fan. Very busy road outside. Taking off the extra blanket I discovered the quilt cover hadn't been ironed. Whole place needs an upgrade really. Dust everywhere and bed not very comfortable. As previous people had mentioned noisy pubs nearby tho they did stop at 11.30pm. My room wasn't cleaned the first day. Town car Park only 5 mins away and you can buy a weekly ticket on the MIpermit app to save you having to put tickets on all the time. Can't fault hotel for location as right in the centre of the town. Lots of places to eat on the doorstep including presumably the hotel once its been refurbished.

Dreadful so please do not book. There is nothing good to say about this hotel. The rooms are very neglected and nothing seems to work. Door locks broken, lights not working, sash windows propped open with a cardboard box. The hotel smells and the corridor area leading to the rooms was full of randomly dumped furniture. No breakfast available and a karoke on until midnight downstairs. I am sure there are lots more things wrong but we did not stay long enough to find out.

Awful location - we were kept awake all night by people leaving bars/clubs, despite having ear plugs. We booked breakfast for 8:30am Sunday morning, with the man at the bar when we arrived. When we woke, there was not another soul in sight. No staff whatsoever around and we were locked in! We rang the phonelines, the front door "Ring" doorbell, no answer. We managed to find an exit to escape from and found our own breakfast elsewhere but on passing by again at 11am, there were still no staff. I'm apalled. A truly horrendous stay.

Well not sure where to start, when we checked in we were told about the karaoke, this was directly under our room, and the music was so loud we did not get to sleep until 1am. So was tired for a family wedding. Now on the room, bed was rock hard with springs popping out, sheets were covered in other people's hair, and did not fit the bed. there was a phone socket hanging off the wall very dangerous. No drinking water supplied. No shampoo or even hand soap. No loo roll. The towel rack and loo roll holder were hanging off the wall and the shelves above the loo was hanging off too. The shower was filthy and the tray and plughole full of hair. And the shower head was full of limescale. The towels had holes in and were not clean as they had visible skid marks on them!!!!! The sauces on the tables for breakfast were out of date. And we stayed two nights, second day came down for breakfast and the girl working was far too busy have a conversation on the phone, we waited over 35 minutes to be ignored so did not even get breakfast on the last day. Really not a nice experience and all for £90 per night.