The Grand Riad and Spa

Beautiful place with amazing staff! It’s located in the old town, which can be quite chaotic and feels a little unsafe at night (even though it’s perfectly safe).

Really clean cool quiet pleasant place with kind and cordial staff. Great service. A peaceful retreat.

The staff were very friendly, polite and helpful, The riad was very clean and well maintained. It was a very beautiful space.

The Grand Riad and Spa is a gem. The staff were amazing, really friendly and helpful, we felt like we were staying with friends. The room was lovely and clean and the bed was super comfy. Breakfasts were freshly cooked and we had dinner on one night too which was delicious. The staff organised our airport pickups (recommend doing this) and helped with all of our queries. The rooftop is lovely for relaxing after sightseeing - everything was within walking distance. We would definitely stay here again in Marrakech.

Staff are exceptional. Nothing was too much trouble. Always engaging and totally at our disposal.

The rooms were small but very nice. The people at the front door were always accommodating and kind. Clean fresh towels and toilet paper every day. Beautiful pool and communal area. Only things that I was concerned about was how you could hear everything outside my room until about 11pm otherwise it was nice and quiet. As well as they charged us for one bottle of water a day which was a surprise since you would think the rooms would get fresh water daily. Otherwise absolutely no complaints!

Exceptional customer service. Oumaima greated us upon arrival and provided incredible attention to our every need. The rest of the staff was also outstanding.

We had an amazing stay and can't recommend it enough! From the moment we arrived, the atmosphere felt warm, inviting, and utterly intimate. The riad itself is beautifully designed, blending traditional Moroccan style with modern comforts, creating a serene stay. What truly made our experience stand out, however, were the staff members, Oumaima and Marouane. Both were exceptional in every way. Oumaima greeted us with a smile that instantly made us feel at home, and her hospitality was second to none. She went out of her way to ensure we had everything we needed, offering personalized tips about the city. Marouane was equally amazing, his kindness and attention to detail made us feel like we were in the best of hands. If you're looking for a place that combines warmth and a personal touch, The Grand Riad and Spa is the place to be. Thank you again to Oumaima and Marouane for making our stay so memorable!