Marshall House Inn

The Innkeepers at Marshall House Inn have thought of everything anyone could possibly need for an intimate and luxurious stay. Beautiful linen sheets and thick sweet smelling towels. My room had everything I needed down to qtips and a hair dryer. Each room and area in this historic home has been lovingly decorated and curated with fine art, sculpture and whimsy. The view of the lovely, slow paced town of Marshall is just the cherry on top for this magical Inn. I highly recommend this quiet and beautiful place.

I am really sad that I have to give the Marshall House Inn a bad review. We were looking forward to visiting Madison county for the first time. To start, all the reviews are correct. The house is clean, well decorated, stocked with wonderful options of local foods for breakfast, and the view of the French Broad River is amazing! Marshall, NC has many great restaurant options as well! We checked in on the Friday of Memorial Day weekend. John was wonderful and friendly. We got settled into our room and decided to enjoy the front porch. We brought Yahtzee and some beers down with us and enjoyed the afternoon. Around 6pm, we went upstairs to our room and got ready to go out for dinner. I turned in about 10pm but my boyfriend who has PTSD related insomnia, decided to go back downstairs to sit on the porch and call his niece. Kerstin, the female owner, came storming outside and asked him to “SHUT THE F#$K UP”. Yes, it was 11pm. Yes, we understand there are other people in the house. No, we did not know that that was your bedroom. Either way, there is a way to speak to paying customers. The next morning, he tried to make things right and apologize. Kerstin was still keeping it going from the previous night. She accused us of being “partiers” and was extremely mad that we were playing Yahtzee at 5pm in the evening. She even made the suggestion to leave and stated that she would give us all our money back. The whole time, her husband stood quietly behind her in shock at the way she was behaving. Needless to say, we never saw either one of them for the reminder of our weekend. What should have been a wonderful weekend getaway turned into what felt like a prison sentence. Would I return to Marshall House Inn? Never. Would I recommend it to someone else? Never. However, this is the place for you if you plan on sitting quietly in your room, not making any noise, and definitely do NOT get on Kerstin bad side because she can be a nasty individual.

This spot is right in town so shopping and dining are steps away. But the town (pop. 700) is so small and peaceful that it feels like being in the country, especially with the birds singing outside the window. Our hosts, John and Kerstin, were very helpful and accommodating, aiding us making hiking plans and finding local music. We were supposed to depart on a Thursday but our flight was cancelled. We decided to stay through the weekend because we were having such a great time.

We spent four nights at the inn in March. I highly recommend Room 3! Wonderfully appointed with plenty of room and a view of the town from five windows. We loved relaxing on the verandah on a warm day. It’s an easy drive to Asheville and surrounding areas. The owners are attentive without being intrusive. This is a terrific home base for a mountain getaway.

Our room had a wonderful bed, the shower was hearty, and the local roast coffee and simple but nutritious breakfast were all perfect. The view out the window of the river and town was great. Only issue was the heater in the room - a tricky digital adjustment that we could not master on a cold night. Of our whole trip, including an inn in Savannah, this was our favorite place to stay. Enjoy!

What a wonderful discovery! Our room was beautiful. The view was excellent. It was quiet. There was an extensive and delightful selection of food, drinks, and snacks. Everything about the place is high-quality and an incredible value.