Hotel NH Collection Marseille

Hotel NH Collection Marseille Reviews

Hotel NH Collection Marseille

37 Bd des Dames, Marseille, Bouches-du-Rhone, FranceView Hotel Details
Hotel NH Collection Marseille
Hotel NH Collection MarseilleHotel NH Collection MarseilleHotel NH Collection Marseille
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Hotel NH Collection Marseille Guest Reviews

4.4/5
Very Good
104 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All Reviews(104)
Positive reviews(98)
Reviews with photos/video(1)
Awesome rooms(5)
Negative reviews(6)
Ling Ju
Superior Room
Stayed in Mar 2024
Friends
2 review
4.7/5
Amazing
Posted on Apr 1, 2024
Very nice hotel, the ambiance is great, good cleanliness ! Recommend !
Response from Property: Dear Ling Ju,It is a pleasure to know that you have enjoyed your stay at our establishment!Our primary goal is to provide exceptional service and ensure that your stay is memorable, which we hope, will motivate you to come back.Best regards,Triana Cotelo - Guest Relations Manager
Ferran Guarga Solé
Premium Room 1 Queen bed
Stayed in Aug 2022
Business travelers
16 review
4.7/5
Amazing
Posted on Sep 15, 2022
Amazing hotel for the value on the city. Clean, spacious, big windows. Very recommended.
JEAN-FRANCOIS
Superior Room
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Apr 2, 2024
A magnificent establishment well located halfway from the port or the SNCF station on foot. Extremely comfortable, the rooms are well equipped. In terms of catering, the buffet breakfast is complete, with all savory or sweet options and very generous. The hotel team in place is warm and welcoming. And the value for money is excellent. A great experience to repeat which allows you to spend a lovely, pleasant weekend in the town of M****ille
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Response from Property: Dear Jean-François, I would like to thank you for your kind comment. We are happy to learn that we have achieved our goal with you: to ensure that our guests feel at home. Your message will be forwarded to the entire hotel team, who will certainly find another reason to continue to work hard every day. We look forward to seeing you again very soon and we are at your complete disposal for anything you may need. Sincerely, Triana Cotelo - Guest Relations Manager
ahuahua
Superior Room
Stayed in Feb 2024
Friends
82 review
4.2/5
Very Good
Posted on Feb 23, 2024
The street where the hotel is located is not that elegant, but not bad, but the environment near the Arc de Triomphe is really terrible. The receptionist was a gentle black gentleman. He said that there were only rooms on the first floor. At our request, we were given a room with a balcony on the second floor. However, we were not allowed to open the door to the balcony in the room. This rule was very strange and did not happen anywhere else in France. I have encountered this kind of rule, but fortunately the room facilities are good.
Original TextTranslated by Google
Response from Property: Dear Ahuahua,It is a pleasure to know that you have enjoyed your stay at our establishment. What brings us great pleasure, is to hear that our team's service has been satisfactory to you.Our primary goal is to provide exceptional service and ensure that your stay is memorable, which we hope, will motivate you to come back.Best regards,Triana Cotelo - Guest Relations Manager
Guest User
Superior Room
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Impeccable welcome, the rooms were clean and pleasant. I recommend
Original TextTranslated by Google
Response from Property: Dear Customer, Thank you for taking the time to share your experience with us and we are delighted that you had a pleasant stay. We look forward to welcoming you back among us. Sincerely, Triana Cotelo - Guest Relations Manager
Guest User
Premium Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The room is large and the location is very convenient
Original TextTranslated by Google
Response from Property: Dear guest,We are pleased to hear that you found your stay with us enjoyable.It has been a pleasure to have you as our guest, and we are looking forward to welcoming you back in the near future.Warmest regards,Triana Cotelo - Guest Relations Manager
Polihunxiongbentang
Superior Room
Stayed in Aug 2023
Business travelers
26 review
5.0/5
Outstanding
Posted on Sep 1, 2023
Good, good, good, good, good, good
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Anonymous User
Superior Room
Stayed in Oct 2023
Other
3 review
4.0/5
Very Good
Posted on Nov 1, 2023
Pretty good Not bad
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Philippe
Premium Room
Stayed in May 2022
Business travelers
1 review
4.2/5
Very Good
Posted on May 29, 2022
Hotel well placed to visit the old port and the basket and Mucen district. Big problem of soundproofing traffic noise which prevents sleep. We changed rooms but it was the same: double glazing ineffective. In addition, I forgot some things in the room. I called quickly after my departure: I had confirmation that they had found them and even described them to me on the phone. I am still waiting for the return: supposedly they no longer find them. This is not good publicity for the hotel.
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riuw
Superior Room
Stayed in Mar 2022
Family
3 review
5.0/5
Outstanding
Posted on Mar 27, 2022
Perfect stay Heartwarming welcome Clean room is functional Good and varied breakfast We will be back 👍👍👍
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Ines Moon
Premium Room
Stayed in Sep 2021
Family
10 review
4.0/5
Very Good
Posted on Sep 29, 2021
Rich breakfast, convenient transportation, big room
Original TextTranslated by Google
Marietta
Stayed in Feb 2024
Other
4.0/5
Very Good
Posted on Feb 7, 2024
Very clean, well cared for. Hotel is still under construction. Not near any restaurants, cafes. Those that are close are a little down at the heel. Restaurant in hotel is ok.
Irene
Stayed in Oct 2023
Family
5.0/5
Outstanding
Posted on Oct 27, 2023
Room is spacious, clean with good air conditioning. Easy access to train station and old port. Staff service is good, especially those at the restaurant.
Michael
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 12, 2023
Excellent service, wonderful breakfast, & lovely room. The room was a little too warm, but otherwise it was a perfect stay.
Cynthia
Stayed in Jul 2023
Family
5.0/5
Outstanding
Posted on Jul 19, 2023
The beautiful hotel did not fit in with the area. I would stay closer to the water next time as that area seemed better. Hotel was a gem and amazing. Just the area not ideal for visitors.