Four Points by Sheraton Destin-Fort Walton Beach

The room was clean, and the courtyard the second level balcony overlooked was nice. Two pools, a hot tub, Cornhole pad, and a pool table were within a minute or two walk. I was disappointed that we were charged $15 for breakfast, and that you have to rent the umbrellas set up outside even though you are a guest. Super close beachfront access was still a plus. Overall, it was a good stay. Staff was definitely super friendly and helpful. Also very conveniently located right in the middle of Okaloosa Island.

I only gave a 4/5 for service bc housekeeping never cleaned our room. I saw some people had door signs but we never had one so maybe that's why. Wasn't a big deal , we just stopped someone and got our own towels and we were ok for the most part. The linens could have been a bit more clean but besides that it was good. The ceiling in the room was peeling and in the bathroom. Overall, still a decent hotel, location was great. We did not use amenities, besides the pool .

I stayed here with my family for spring break. The hotel appeared to be nice and right on beach. The staff was very friendly and I told my wife for the price, I think we made a great choice. However, after night number two, we woke up in the morning and noticed at the end of the bed where my feet were laying all night was a dried blood stain on the sheet. I immediately looked at my feet and legs to see if I was bleeding anywhere and after my wife examined me I discovered that these sheets were never changed. I slept in dirty sheets with someone else’s DNA. I was very upset! I called downstairs and spoke with the manager who offered me that she would change my sheets and we could get a free breakfast for me and the family. I got off the phone with her and spoke with her boss who advised me since I booked through a third party like ******* there wasn’t much they could do for my awful experience. She later said she contacted ******* and can give me a refund for one night, plus free breakfast, and a gift basket that had candy in it. I told my wife we will never stay here again!!!! I appreciate the free night and gift basket, but in my opinion that wasn’t enough for sleeping in blood all night!

I booked the property the ******* and on the final day of our stay, before check-out, the front desk called to say that I had a balance and should not have been allowed to check in. I assured the clerk I would call ******* to get the corrected information for the virtual card that was used to book the stay. Immediately after our talk, the front desk rep attempted to charge my card without permission. Aside from her inconsiderate and unprofessional behavior, the stay overall was great. The rooms were clean. They brought up additional towels upon request. The facility was very clean and comfortable. It's close to several restaurants, and the hotel that's on site was wonderful with very friendly staff.

Room looked dated but enjoyed the balcony and being on the beach staff was friendly and helpful

The room we booked was under renovation and had been for a while yet they still offered the room. The room they moved us to smelled of mold and old cigarette smoke with a view of the courtyard, and the other room was looking at the parking lot. The reservation was canceled by the hotel upon check-in. I am still waiting for a refund.

Originally, we booked an ocean front room but upon arriving our room was experiencing upgrades and we were given push back. They let us check in and then after arriving from dinner suddenly the “hot water” was out to the entire tower. We were swapped rooms and the room we were given was filthy! Dirt and dust particles all over the bed, couch, and walls. I wouldn’t recommend this hotel to anyone until they make the proper changes to operations. I’m currently dealing with being charged for both rooms for the one night. It hasn’t been pleasant at all. I gave this 2 stars because the night front desk clerk was nice.

We had prepaid breakfast for our stay. Ate o nly once. First day, they didnt have what we wanted to eat. Breakfast wait time is no less than an hour. Front desk staff wasnt helpful. Fora Shearton lounged property, no where near tye expected standard. Not staying at another Sheraton property. Would have been better at a Hampton!

The front desk clerk let us check in early and check out late. The breakfast buffet was extensive, fresh, and delicious. We were walking distance to the beach and restaurants. It is off season, but the pool and the hot tub were open. Staff were friendly and helpful. I’m