Courtyard St. Louis Westport Plaza

The hotel is very good. It is located in the industrial park of that particular town so it is a bit hidden but with a GPS you can find it. No eateries around so be ready to drive a few minutes for a subway. The hotel does not provide complimentary breakfast. For the high cost of staying there, I feel that a complimentary breakfast is important to encourage repeat patronage. The staff is really cooperative and good.

The Bed was to die four. Ok here were the issues, now this was a master suite. So the first thing was toor. The deadbolt would not function, room 342. Again this is a high dollar suite. The bathroom is outside were you cant wash up if you have company. There is no privacy. In the toilet closet the shower is to close, the room is to small. You literally have to squeeze between the toilet and the shower to close the door to use the toilet. Same thing with the shower.. lack of room doesn't allow for the towel bar to be anywhere close to the shower door. The Web says breakfast. I come down and there was a bag with water a can of orange juice, an apple and orange. Then you pay Starbucks for coffee. Then you go pay 45.00 for breakfast. The fairfield and the other hotels with free breakfast aroud the courtyard were full, but the courtyard was only about 1/3 maybe a little better on march 15 and 16th. A Friday and Saturday. Ok with all this in mind lets gather the prices. 2 suites, for two days cost me $352.00 eack room, so $704.00. 4 of us at dennys for breakfast for 2 days, $ 100.00. Not to mention an hour and a half each day off of a 3 day vacation. When we could have gad a 30 minute breakfast at the hotel. So this makes your room $200.00 per person per day. I can do better at one of the other suites and save time also. So i wont be back to this one. Oh yeah push extra hard on that elevator button to get to 3rd floor is what the sign says or it just stays there. Really

Property is being renovated. Despite that, it was quiet and clean. Good shower and the room was well lit.

Found out day before trip that there was major construction at the site. Weird entrance, work crews in and out. Had newly renovated room and tv was mounted so you had to be sideways on the bed to view, very bad design.

The property was under construction which left parking difficult and the entrance hard to discern.

The staff here wes excellent including the agent who checked me in named Tiffany! Also, the manager on duty at the time of my check-in was so friendly and knowledgeable! Every staff member I encountered during my short stay was so kind, gracious, and helpful. Also, I was very impressed by the housekeeping staff! In the hallways, during cleaning hours, members of the housekeeping team were so friendly and organized! I was very impressed by them! Also, the in house Starbucks counter was such a great ammenity to have access to during my stay! The individual at the drink counter was super friendly and made me a geat hot chocolate! I can't say enough about how pleasant my experience was here! I highly recommend that people stay here! There is a remodel/construction going on at this location right now and I'm excited to see what it looks like after the project is completed!

Under construction with no notice. Hard to find entrance. Bed was the most uncomfortable-giant slumps in the mattress. No breakfast provided, no staff showed up. Awful. Really feel like a refund is in order.

Renovations make staying somewhat inconvenient, but that’s no excuse for poor responsiveness to other issues. Disruptive guests, for several hours and after having been reported, continued causing issues for several hours. Front desk staff were unresponsive and discourteous - hung up on me. The room was clean and cleaning staff did well. I’ve stayed at Marriott hotels many dozens of times and have never had cause to leave a review like this. Disappointed.

The property was very clean. The WI-FI was not very good.