Guest User
February 14, 2023
So we dashed off to Matheran for a quick weekend getaway. We were a group of 5 adults and had booked our rooms at Usha Ascot directly with their Mumbai office. We got a very nice package deal (AP plan- all meals plan B/L/D). We opted for pool facing rooms, which, as per their website are newly renovated and they did appear so. The check-in process was quick and smooth and the front office staff is very polite and helpful. The bathrooms are clean with freshly washed towels and napkins. House keeping is efficient. The food (they serve only vegetarian food) is good with a decent spread. However, I sincerely feel they should include fresh fruits and juice with breakfast. The serving/dining room staff is very good, courteous and efficient. They hold entertainment programs with a live singer (who is really good and knows how to engage and delight the audience) , housie and a dance floor with a DJ. I was not very pleased with the way their swimming pool is maintained. I was not motivated to take a dip. They should work out a way to keep the pool clean and more inviting. They do have a small and cozy bar with a decent collection of a variety of alcohol. We, however, opted for room service for drinks. They also have a spa, which we did not visit hence cannot comment on that. All in all we liked this property and would certainly stay there in the future. P.S. It would be great if they included a refrigerator in their rooms