The employees were kind, polite and very friendly.
However, since I live in the prefecture, when I applied for the Shinshu accommodation discount, I was politely refused, saying, "If you do not make a reservation with the target plan, it will not be applied."
When I stayed at Feena Vista last week, when I checked in, I was told, "Since you live in Nagano Prefecture, the Shinshu accommodation discount will be applied," even though you just made a normal reservation on the accommodation site. I didn't know that there was) I had the necessary documents filled out on the spot, and when I checked out, I got a cashback of 5000 yen (because it was 2 people per night).
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