100 Reviews
Fairfield Inn & Suites Pittsburgh North/McCandless Crossing
McCandless Township|2.15km from Devlin Park
The hotel and the surrounding area is very nice. There are tons of restaurants and shopping. However, I am basing this review on the way I was treated by Chris, a female employee, and the general manager. I was traveling for business and I booked a room using my state government rate. I was continuously told that the Marriott does not honor the state government only federal/military. Yet, I booked the reservation on their site using the state government option. I’d also stayed at a Marriott a few miles away from this location a week ago on business with no problems using the state rate. I travel often, but this time I was interrogated by Chris and his female coworker about my eligibility. Despite the fact that I showed them my state government Id, they still went into the system and changed my rate to the standard rate, which was significantly more. The general manager was non responsive to the matter. I am very disappointed in my experience and I will take this up with Marriott corporate.
