Unbelievable! Roaches everywhere and the room itself was clearly dilapidated! They had the temperature of the room set at 60° when I got there, probably to keep the roaches dormant. Turn the temps up to 70° or so to be comfortable and had to rush out and return later that evening around 10 -11:00, as soon as I turned the light on there were roaches throughout the room!! The hotel, especially on the inside was decrepit! There is a bullet hole in the elevator door! I would have turned around and walked out when I walked in if I wasn't late for a funeral! When I spoke with the receptionist explaining that I could not spend another night there on April 9th 2022, I asked "you do know this place is overwhelmed with roaches, right", and her reply was "yes, we are aware and we are working on that"!! THEY KNOW THE ROOM WAS ROACH INFESTED, THEY ARE CLEARLY LYING!!! ******* NEEDS TO INVESTIGATE ISSUES LIKE THIS !!
They said since I booked through a third party (*******) that I would have to get a refund from them. ******* is told me the hotel has to refund but will not, They said they have no roaches... LYE