Emmanuelle
February 27, 2024
The hotel was extremely rundown and very dirty. The sheets in our bed had hair and lint. The sheets in the sofa bed had stains. That entire hotel needs to be overalled and needs to hire a different housekeeper.
That being said, Jasmine who worked at the reception was working all by herself and went out of her way to find clean sheets for my kids and me. She had to put up with an incident involving the police, upset customers and then my linen issues, and handled it all with such grace. You have an invaluable employee which I hope you remember to recognize. But please do something about the hotel itself.
We won't ever go back there, simply because it absolutely isn't at the standard we are used to seeing in LaQuinta hotels.
Also our hotel room is advertised as sleeping 5 people but there only were on king size bed and one sofa bed. The room could only handle 4 people to the most.