Explore Guest Reviews of Hotels in Mexico City

Four Points by Sheraton Mexico City, Colonia Roma
4.3/553 Reviews
Roma
We arrived late in the evening and we had trouble with getting air in our room. We asked them to send someone to fix it while we were at dinner. When we returned to our room, the room was still very hot and the with no air. I was also 6 months pregnant and extremely uncomfortable from the lack of air in the room. My husband was also extremely uncomfortable. In the morning, we asked for the manager, but he did not arrive until later that day. I said I would wait for him. They offered to provide us with a courtesy breakfast which we did not want because we are not breakfast people and we usually eat at the airport. We took the breakfast anyways, in hopes to wait for the manager to call the hotel before our driver arrived. Later in the day, when I reached the manager (Juan Carlos) by phone before our flight, he explained he could not provide us with a discounted rate because we already took the breakfast offer. I explained to him that we would not have taken the breakfast would we have known that it would have been at the cost of the discounted rate. Absolutely ridiculous! I informed him over the phone that I will be writing this review in Tripadvisor, he didn't seem to mind. Do not stay here. Customer service is terrible.
Casa Tonalá
4/517 Reviews
Roma
Avoid ground floor rooms due to noise of people coming in and out. Anything from floor 2 is okay and very nice.
Hotel Marbella
4.3/599 Reviews
Roma
Hotel is located in what seems like a central area not too far from local fitness park, hospital, eateries, petrol station, and local shops like 7 Eleven, which is in close walking distance to the hotel. All still quite quiet. Bar, lounge, and restaurant are all easy access from reception which is very stylish, artworks reminded me of 1980s & 90s pop icon era. Room was spacious with pinch pleat curtains, block out blinds, twin beds, interesting art, and an on suite shower. Though hotel is located in walking distance from most things. Taxis's were also readily available outside of Uber services, bus stops are close to hotel. My Health Review: Due to current state of my own health, recent injury, distressing work struggles as a result wasn't well prior to trip, could not even prep properly for the trip my brain just wasn't having it- long term struggles with weight, walking; a pursuit I love, just was really challenging on this trip. I also manage respiratory conditions as well found the atmosphere/air challenging, felt quite tight/close and found I took asthma/copd inhalers more regularly than I normally would. Though warned about the possible side effects of altitude we did not know what to expect or how I would respond until I got to Mexico. Thankfully, symptom's did cool down eventually, I suspect jet lag may have had an effect also a change in diet. Luckily, after it was clear I was going to struggle even when walking what would normally be considered a short distance. We got cabs everywhere, almost at a drop of the hat. Thankfully. I am still so grateful, I cannot tell you because I was in so much pain. Though, what exercise I did get did me the world of good! Maybe worth checking if altitude could affect any health conditions just a tip, worth a mention if it has not already come up as a possible consideration. It doesn't have to deter a trip but may mean a trip may need to be well advised, and planned well enough regarding meds, breaks, and accessibility to cabs etc The heat did play apart but was only a minor discomfort I carried a hand held electric fan. There is a really lovely small gym area on the first floor of the hotel where you can sit down ride, run, or use walking apparatus which was really nice to have close by. Our room was just around the corner from the lift which we could hear but that did not lessen the quality of our stay, at all. The area around Hotel Marbella seemed to me to be very quiet at night, and quietly bustling by day. Hotel Marbella has a really great standard of luxury, style, and cleanliness Really, lovely place to stay generally felt very cool, and very calm place to be Thank You! Natural Flowism A Freedom of Being! #laviniadeayr
Hotel MX Condesa
3.8/595 Reviews
Roma
Everything was great, the service is excellent, the facilities decent, really attractive and fun place, great breakfast. However if you are sensitive to noise this place is NOT for you. The rooms are facing inward into an open air hallway with a food/chill area at the end where they play loud music all day and people talk loudly. Even at night and early morning you will hear people. Most rooms have no AC and you have to keep your window open. Again, if you are sensitive to noise I would NOT advise staying here or pack ear plugs.
Roomies Hostel Roma
3.3/522 Reviews
Roma
小巧玲瓏的房子 但是睡得很好 廚房太小 其他都不錯
Brick Hotel Mexico City - Small Luxury Hotels of the World
4.2/549 Reviews
Roma
Excellent

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Local Travel Info

Number of Hotels6,368
Number of Reviews34,285
Lowest Price€19
Highest Price€668
Average Price (Weekdays)€133
Average Price (Weekends)€139