Hotels near Parroquia de San Lorenzo Diácono y Mártir, Mexico City

Our room was a bit like a simple room but the bed was nice, clean, wireless network, all work. The staff was very helpful. The street was noisy. The subway was very close, the city center and many places to eat, and some nice pedestrian streets were also very close

The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. It has a parking service and you'll keep your bags if you need it.

The Novotel Mexico City Centro Histórico is a new hotel. Its newness shows in any number of ways, both good and bad. First the good: Staff were all friendly. And my room was shiny new and free of signs of wear. Everything in the room worked perfectly. It is true that the room was rather small and that the view was mostly of a blank wall. Since I was by myself and did not spend much time in the room during the day, these latter issues didn’t bother me very much. There were, however, some issues that were also perhaps related to the hotel’s newness. The cleaning staff didn’t empty the wastebasket on the first day and didn’t replenish the Nespresso pods on the second. Perhaps they should start working from a checklist … ? Also, breakfast was only available half an hour later than advertised. And, oddly, only certain guests were offered omelettes. And, as someone who doesn’t eat meat, I was bothered by a cheese-and-luncheon-meat plate on which the cheese and luncheon meat were piled on top of each other. I would also have appreciated labels on the four stew-like dishes on offer—I couldn’t tell what they contained. There is also the issue of billing. When I checked in at 3 p.m., I was asked to pay the entire bill—no problem there. But, when I arrived in my room, I found an e-mail from hotel management informing me that, because the hotel was extra busy, I’d already been charged for day 1. It’s true that I’d opted for a “flexible” rate which required me to agree to pay for the first day whether I showed up or not, but it was a little startling to be charged for a no-show before the earliest possible check-in time—and then charged again when I checked in. It took a week for the double charge to disappear from my credit-card statement. I can’t believe Accor would have approved of this billing procedure. The thing that most bothered me about the hotel was the absence of a minibar. The TripAdvisor website—and also the websites of several booking agencies—all claim that rooms in the Novotel Mexico City Centro Histórico have minibars. The Accor website, I’ll admit, doesn’t. But I guess I’ve come to expect that hotels of a certain class would have minibars. And I missed having one, not for overpriced drinks, but for the groceries I bought. I wasn’t, in other words, very enthusiastic about the Novotel Mexico City Centro Histórico, although I acknowledge that, with a few changes, it could most definitely be turned into a very good hotel.

It's the third time at that hotel, we will keep staying there as the price is quite fair, the location is just great, close to the main bus station, downtown and the main touristic sites. What we like the most of this hotel is the staff, want to mention Javier and Juan Carlos as they are between reception, bellboys and butlers, they are always helpful. Stephany from the front desk was very kind and enthusiastic. Guess they are short staffed withing the housekeeping department as the maintenance people were doing their job... Something simple from taking coffee to a room or even been a bellboy. Just hope they give them an extra for doing other things. Raymundo and Florentino from maintenance were helping us and we appreciate them taking some time to do so. I would rate this quite good, but we had a deception we never had before in this hotel... Our first room was never cleaned or anything when we came back to rest, they changed us to a different one, which we do thank, but housekeeping does need to be on point, details, basics and their checklist has always to be a priority. Also on the night of the 17th something was going on that other guests just made too much noise, till 3-4am, as we woke up many time and couldn't rest... If you read the document which you sign, part of the rules and policies are to please respect other night time, they need to work on this hard. The security guy, which works a lot compared to the normal 8-12hrs is just nuts, he was kind to help us move around and hopefully the security company which they work for see the long hours and good job they provide to this hotel. From the rest there is nothing to complaint about, the overall experience was good, could have been great. Thank you guys once again. Hope to visit you soon!

I stayed here for quite a long while unfortunately, so I have a pretty good grasp on how this hotel runs. And I wouldn't return unless big changes are made. PROS: --price --breakfast included --pets allowed --lobby decor was cool CONS: --wifi doesn't work for more than a few minutes here and there --water takes almost 10 minutes to get warm --shower only has 1/2 door and gets water all over bathroom floor --all of the wooden trim along base of walls was off or falling off --stains on the new towels --supposed to get 2 waters/day, usually didn't happen --had to ask for more toilet paper --they don't like to clean your room some days and never clean it at the same time --room was hard to breathe in after they did ”clean” because they spray your bedding with harsh chemicals every time so it ”smells clean” --takes forever to be served at breakfast (only one employee) and always got things we never asked for or never received at least one thing we did ask for --top blanket on bed worn and had rough patches --no outside food/drinks are allowed even though the options and service within the hotel for dining isn't good --our travel-sized lotion in the bathroom was used and 1/2 gone already --walls are thin, easy to hear rooms next to you --rude if you ask for room to be cleaned, for new towels, etc. --no room service or laundry service options *not a con, but a tip: you need pesos daily so you can tip the server at breakfast as it's expected since it's not a buffet-style breakfast

There are no disposable toiletries or slippers in the room. You have to buy them at your own expense. The room is quite big. There is no convenience store near the hotel. I have made a reservation before. Due to the flight rescheduling, I checked in one day later. I couldn't find the information on the computer. I again Book a room yourself on the spot! This kind of hotel can only be called a makeshift hotel when traveling. It can only match our domestic hotels and cannot be called a hotel.

The hotel is very close to the airport, but the rooms are small, the woman at the reception was very curt and provided no information about where the dining room is, oh the bathrooms,

Buenas tardes solo Queria ser un comentario tuve una mala experiencia en el hotel estube en piso 2 y la señora marlen al día siguiente yo tuve que salir a reglar unos papeles y al regresar me comento mi esposo que esa señora le avía dicho que si quería un servicio especial y que le cobraba 600 pesos y por tener relaciones por su puesto que fuimos con la señorita de fron y me dijo que ella iba ablar con la camarista les pido de favor q ayga respeto para todos los clientes y que tuve q dejar el hotel por la falta de resto de aver ofresido la camarista del piso 2 marlen servio ami esposo y la señorita de fron no resolvió nada ya que le dije q me cambiará de abitacion y de piso cual medijo no se podía ya que tuve que a bandonar el hotel por no es justo q personas como ellas estén trabajando ahí en hoteles de buena cadena deberían de correlas por su mal servicio y su mala atención are una denuncia por acoso y abuso de confianza ya que pregunte y espere mucho tiempo al gerente y nunca yego y deben buscar mejor personal