Holiday Inn Express & Suites Milwaukee Airport

The check in, amazing. Lobby looks clean and updated. The woman, Angela who checked us in, remarkable. A great representation of your business. Poolside rooms were perfect when you have small children.

Upon entering the room i quickly realized it was filthy. We couldnt find the TV remote so I pulled out the sofa bed to not only find the remote but tons of trash, garbage,and smashed candy on the cushions. I can handle little mishaps but there were kids toys, pop cans, candy wrappers and more. If a housekeeping missed that then i question if bed sheets were even washed. Managment offered to upgrade our room to the 2nd floor and we accepted. An hour after getting settled in we realized we were charged $312 instead of $212 for our room. Fast forward to our pool time, as we were trying to enter the pool area we were quickly stopped and told we needed wrist bands. When we checked it, there was no mention of needing a wrist band. Then we couldnt use the hot tub as planned because there were 20-30 little kids splashing around in it as if it was a bath tub. Again, hotel workers were busy monitoring wrist bands but failed to monitor hot tub capacity. We left the pool area after a short time because it was not enjoyable. We thought we would run down the road to grab a quick bite and after returning we had no where to park. The street was even full. We parked in a nearby parking lot and had to walk back to the hotel. I wish there was a place to share photos here. Ive read bad reviews before and always said it couldnt have been that bad. Dont even get me started on the noisy neighbors during. Believe me when ii tell you, its not a good place to stay. Find a different hotel.

They like to steal! Housekeeping.. 100 percent I left my sons jacket in the closet called that night.. and said housekeeping found nothing..

First room the bed frame was moved way out from wall and appeared to be cracked. Gentleman at front desk was very nice and I came down and got keys for a smaller room. This one was also in need of work, both bed frames creaked loudly. And some paint and a dusting is needed

The mattress hasn’t been comfortable the last two visits. The shower area needs some cleaning and repair. Breakfast had lots of choices; particularly appreciated Greek yogurt choice. Friendly staff. Close to the airport without landing noise.

Our 3 kids all under 6 loved this stay which made it even more convenient for us to spend time together both as a couple and as a family all the more fun. Loved having our room right off the pool area! Yummy breakfast and friendly staff

The staff was very friendly and helpful. We were actually early for our reservation and allowed to check in, which helped us tremendously. Hotel was quiet at night, bed comfortable, and we slept quite well.

Loved the pool, the music over the speakers, the smell, rooms clean, comfy bed.. great vibes!