Rakuten Stay Villa Awaji

This was a surprise visit as Naruto Ohashi Bridge was closed to traffic due to the typhoon, and Naruto Kaikyo Bridge was expected to be closed as well. I arrived a little early while a storm warning was in effect, so I called and asked if I would like to get into the room a little before the check-in time of 3:00 p.m., but the room was only booked from 3:00 p.m. I was wondering if you could be a little more flexible. Due to the strong winds, leaves and branches were scattered on the terrace, making it unusable, which can't be helped as it was also due to the typhoon... If it weren't for the typhoon, I think I would have been satisfied overall. I want to use it again.

We stayed here with 3 children and 5 people. ・Regarding equipment First, the unlock code key for the room was sent to me via email with a different number. I called and was given another code and was finally able to get inside. There were enough elements to enjoy, such as the concept of the room. It had enough facilities that even people with children could enjoy it. Regarding sound leakage, the room was full at the time of my stay, and I thought there were other families with children staying there, but although I could hear a lot of noise from the room next door, The night was quiet, probably because they were a moderate family who knew where the music should be. I could easily imagine that it would be quite a nuisance if there was a group of students or young children next door. Naturally, we were also concerned about sound leakage, so it was a fairly quiet barbecue. I didn't think I could casually have a barbecue on this terrace. ・About amenities There were generally no problems with the tableware that was always on hand, but since each person was limited to two plates, there were no versatile plates for serving food or eating. Disposable paper plates such as small plates are fine, so I wanted them to be kept on hand. I thought there were barbecue tongs, but they weren't. (I bought more later) I had checked the reviews in advance, so after checking in, I checked the supplies, and if there were any missing ingredients, I bought them at Hyakuyen. There were three gas cylinders, one of which was used (about 60% left). The heat on the stove was weak and the food did not heat up easily, so the amount in the cylinder was barely enough. It was good because there were enough ingredients for 5 people including children, but it probably wouldn't have been enough for 8 or 9 adults. The barbecue stove needs to be a little larger. And the stove was in shambles, as if they weren't going to replace it until it was completely broken. The ignition part was broken and the fire wouldn't start, so I turned on the gas and used a lighter to light the barbecue stove. There is one set of changing nets, but there is no oil, so the meat will stick. The tray of the ice maker in the refrigerator was broken. Dishwashing sponges should also be changed every time there is a new customer. It appeared to be a sponge that had been used by a previous customer or cleaning staff, and was tattered with oil stains. The tissue box was empty. (I found the stock in another drawer, so I replaced it myself) ・Regarding cleaning. It looks clean at first glance, but the floor has only been cleaned once. Dust tended to accumulate in places that were visible at eye level, such as on shelves, on the tablet itself, next to the desk, on top of the refrigerator, around the intercom, on circuit breakers, and on top of various light switches. I understand that cleaning can only be done between check-out and the next check-in, but it's clear that they don't have enough staff, so they only clean things in a hurry and give them a quick look, and they don't do a thorough check after cleaning. I can't help but feel like I've been scolded by the barbecue stove mentioned above and the replenishment items. ・Overall I think it's a great concept, and it's relatively inexpensive and allows you to stay in an unusual atmosphere. However, if you are looking for the quality of cleaning and equipment of a typical Japanese inn or hotel, it is best to avoid it. This is recommended for people who want to stay overnight together and don't worry about the details, and if they don't have it, they can arrange everything themselves. 　 You will need to check in early and go back to buy items that you are interested in or are missing.

キッチン周りも充実しており、非常に満足出来ました。アメニティも十分揃っています。パジャマはありません。 チェックインの記入事項が多く、オペレータに繋がってからの確認などは少し手間がかかりました。ですが、それも含んでも楽しいホテルでした。

綺麗なお部屋でした！

The more people you have, the cheaper you can stay, and the kids liked the jacuzzi, so considering the cost performance, it was a facility I would want to use next time.

I did not receive the email that was supposed to be sent in advance about how to check in, so when I inquired, I was told that the check-in process had been stopped mid-way. I sent it via SMS and it was sent to me, but when I tried to check in at 3pm using that number, the door wouldn't open. When I contacted them again, they kept me waiting and told me that the number had changed and gave me a different number. An hour later, I received a call saying that the number had changed from the one I had originally told them and that I had called them. I would like you to let me know before check-in time. There were no other problems, and we had a fun and comfortable stay. thank you very much.

It can't be helped, but there were a lot of insects, which bothered me, but I would like to go again.