I usually trust Radisson, but I was disappointed this time. The room and breakfast were mediocre, and the service was terrible. Instead of helping guests solve problems, the staff constantly created trouble and tried to overcharge. The manager named Claudia, and the two front desk staff, Jhoel and Karim, were all like that.
The surrounding environment was also unpleasant. It's supposed to be an affluent area, but there were many urine stains and strange smells on the streets. There were often strange people on the small wooden bridge across the street, making it feel unsafe.
There are many hotels to choose from in the Miraflores area, and I will definitely never stay at this one again.
I usually trust Radisson, but this time I was disappointed. The room and breakfast were average, and the service was abysmal. Instead of trying to help guests resolve their issues, the staff constantly created problems and tried to overcharge. The manager, Claudia, and the two front desk, Jhoel and Karim, were all this type of people.
The neighborhood wasn't good either. It's supposedly an affluent area, but there were urine stains and a strange smell on the street. There were also some strange people on the small wooden bridge across the street, which felt unsafe.
There are many hotels available in the Miraflores area, I definitely won't stay at this one again.
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