Miri Marriott Resort & Spa

The staff provides friendly and prompt service, ensuring a welcoming atmosphere. Convenient location near attractions and ocean view. Spacious, clean rooms with comfortable beds. Wide variety of delicious breakfast options.

Our booking was messed up and the front desk staff was unaware of 2 bookings made under the same reference and blamed Trip.com on the issue, which very irresponsible. However, the staff able to address our problem within an hour. The rooms provided quite poorly maintained with a lot of mosquitoes stained and blood on the curtain, fabric bench and table. One of our bathroom was clogged and has to prolong our shower time to avoid flooding the batchroom area. We also experienced power disruption during our stay. The phone lever has a foul odor and was not properly sanitized. The food served was basic and not to 5 star level. The taste too, just like dining at normal shoplot cafe. The refillable shower gel was not refill above half level of the bottle and difficult to pump out. Pverall the staff were not attentive to details and took for granted on the hygiene and convenience of the guest. If not because of the pool which my kids wosh for, we will not moe to this hotel. It is far below the par for Marriot chain hotel standard.

Kids friendly hotel. Nice swimming pool and kids room. Very relaxing and resort feel.