Top Hotels in Monte Carlo with Spas

We had booked a Horizon suite at this hotel, one if the more expensive suites. Prior to booking this suite I had called the hotel to confirm that the two room suite which has two double beds and a sofa bef accommodate my family of 2 adults and 3 kids, two of whom are quite young. The person I spoke with at the hotel prior to booking the Horizon suite confirmed that it would. If they had said no (as did another hotel for one of their suites) I would have booked 2 rooms (which I did for the other hotel). So I booked the Horizon suite and put in just the number of adults in the party - this is because the online system would not allow me to book the room putting in two adults and 3 kids for this suite. I was comfortable doing this since the hotel employee had confirned to me that the suite would be able to accommodate us. Fast forward a few weeks and we arrive at the hotel to be met with a stern check in person named Valentina who curtly told us that we could not check in with our kids. The booking was only for 2 adults and she would not be able to let the kids in the hotel. We were just stunned at the language and tone used by Valentina. We pleaded and she stepped inside the back office to see what she could do. She came and told us we could take the room if we paid and additional €65 a night. Mind you this is a room that had a rate of €1700+ a night. Given that we were there and didnt have another hotel close by that we could go to we took accepted the additional charge. But more than the additional charge what really stuck out for us was the way Valentina berated and talked down to us. We at least expected a smile, a hello and pleasant check in. The €65 additional charge is less of an issue for someone who is paying €1700+ for the toom as long as you are nice and pleasant. We cut our stay short and left earlier than planned. On the day we were supposed to check out (we had indicated we would be checking out around noon) a security person showed up at our door promptly at 12 noon just as we were about to head down. As platinum member with Marriott I usually get a few minutes grace to check out. Never have had security sent up exactly at noon. The front desk staff at check out was more diverse and courteous and was shocked to hear the treatment meted out to us by Valentina. We spoke to the supervisor at that time and he listened to us patiently but didnt say he would do anything about it. We had several other minor instances of poor treatment here at the time of departure (eg bellmen ignoring us and not offering any help in loading our car, parking person berating us to move when a taxi was blocking us in front etc.) and in the restuarants (more egregious that the departure ones) that I dont want to take away from the main message of how we were spoken to and treated by Valentina. This ranks as the absolute worst front desk experience for me in my 2000+ nights of hotel stays over the years. But looking back perhaps this hotel has a c

At the yacht show it seems that all services should be absent and should not be expected. Just check in anyway and don't expect too much. The room was fairly comfortable, small and outdated. The public facilities look super five stars and the rooms four stars. Super super many young female internet celebrities taking photos in the lobby is strange anyway. I wouldn't be here if I could choose a few others at the same level. Because all others are full. Checking out is super slow, very slow, wait a long time, and then swipe for a long time, for no special reason is long. all in all I have absolutely no comments, not bad, not great either, easily forgotten.

Our stay was at the end of July ,and we had a two night stay. We had two sea view rooms, with lovely views ,the rooms being clean and very comfortable. Staff were excellent, friendly and helpful. We ate in the bar and also at the Horizon Rooftop, where we had both breakfast and lunch. The breakfast is excellent, so much choice plus a chef for eggs of your choice etc. The lunch buffet is also excellent , and complimentary bottled water included. We took a trip to the beach - you get transported in a buggy so no walking , and we enjoyed our morning there - you will be allocated to The Fairmonts beds rather than choosing your position, but theses beds are complimentary. The toilet , lockers and shower facilities here are very good. We also used the pool (Nikki Beach). Again the Fairmont guests have an area of complimentary sun beds - not the large day beds directly by the pool, but for us that wasn’t a problem as ours were a little quieter. We did have a 6 year old with us and we had fun in the pool - he was the only child there though! The Fairmont is not cheap - everything is expensive…..but that is what we expected from Monte Carlo. It is in an excellent position, has a fantastic view over the hairpin, staff brilliant, food and drinks top notch, and we wouldn’t hesitate to stay again.

The hotel smells a bit renovated. Sometimes I feel a sore throat when I sleep. The faucet in the first room was broken. I could n’t take a bath. I repaired it for four hours. We went to negotiate, and Ctrip also helped us negotiate, and said that I would change the room. As a result, I went to look at it, it was not as good as the original, and we have to pack things by ourselves. In the end, we finally upgraded to us and I did n’t have to carry our own luggage, so I felt better, but I have to say that in France, in Monaco, the hotel service is really worse

I can only describe my accommodation experience with perfection. The room is facing the harbour, the scenery is charming, the room is quite big, and the design is very tasteful. The design of the double lobby, the overall design of the hotel is the temperament of the European aristocrats, the spa is very good, the pool is great. A place where you can go to vacation every year!

We spent a few days in Monaco after our stay in Cannes for our honeymoon and this hotel did not disappoint. We upgraded our room (recommend), and got an amazing view over the harbour. The room was clean, big and had very good air conditioning. Close to everything in Monaco (not very hard since the town is so small). The staff was very friendly and helped us a lot when our flight got cancelled. We would decently come back here. A little minus: the room was right under the restaurant which was a little loud. So if you are tender to noise I would ask for a room far from the restaurant.