Friendly, and professional staff. Rooms were clean, and spacious. The free breakfast was hands down the very best we had ever enjoyed. the only draw back were the drapes in our room. The drapes only closed the sheer ones, which are see-through at night when a light is on in the room. The heavy drapes could not be close. I find this very strange. Other then that it was the best hotel we stayed at on our four day trip.