Name: Comfort Inn & Suites Mt Laurel-Philadelphia
Address: 350 Century Pkwy, Mount Laurel, New Jersey, 08054, 350 Century Pkwy, Overseas, United States
Rating: 3.5

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Comfort Inn & Suites Mt Laurel-Philadelphia

Comfort Inn & Suites Mt Laurel-Philadelphia Reviews

Comfort Inn

All reviews

Positive reviews

Convenient transportation in the city center

24-hour front desk

Wi-Fi

Smoking area

Breakfast

Pets allowed

Non-smoking room

Pet friendly

All Languages

Chinese

All Room Types

Standard Room With Two Double Beds-Non-Smoking

We attempted to stay here for a 2 night stay. It was a great deal and really close to Philly. We figured it was worth driving in and out of Philly to save so much on the hotel. We were wrong!  We got to our room close to our daughter's bedtime. We go to bathe here and see what looks like a poop stained tub. We go to the front desk and she gives us a key to a new room. We settle in and go to bathe her again and realize this one was even worse! Shame on us for not assuming it was going to be the same issue?  I went to the front desk again and she comes with me to the third room and with was a moldy mess. We go to a fourth room and she went into the bathroom first and wouldnt even let me see the tub, she knew I wouldn't be happy. Fifth bathroom same thing, she wouldnt let me see. At this point she gave up. She said we can use the room we are in for the night, refunded our money and asked if we wanted to stay free 1 night or 2. I said 1, I would rather pay to be somewhere else than stay there for free.  I questioned why online it says it was recently renovated and was told they did the lobby last year. What a joke.  The manager in the morning said they will bleach the tubs in all the rooms we were shown. That was the best he could offer.

This hotel stay tied for my worst ever hotel experience.  One side of the front door is broken and off the track so it doesn't close at all. That was definitely a security concern that made me uncomfortable, but was the least of my issues.  The first room I was given had a disgusting, moldy A/C unit and a rusted out shower. I stayed for 1 night in that room and woke up with a horrible sinus headache and sneezed most of the night from the A/C unit. I was given a different room the next morning which was noticeably cleaner mold wise, but had dead bugs smashed into the carpet. The shower was less rusty, so that was a plus.  There was no A/C in the 3rd floor hallway so walking from the room to the elevator was like walking into a sauna. On the 2nd night of my stay there was a leak somewhere on the 4th floor that caused water to flood through the ceiling and cause the sheetrock to fall on the 3rd floor. By the time I checked out after the 3rd night, the water damage had reached the lobby and caused the ceiling sheetrock to fall there as well.  This hotel is in DESPERATE need of clean up and renovation. In the meantime, a visit from the local health inspector would be a good idea as well.

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27.6km from Northeast Philadelphia Airport

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Discover 101 Comfort Inn & Suites Mt Laurel-Philadelphia reviews, rated 3.5 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Comfort Inn & Suites Mt Laurel-Philadelphia Reviews: 101 Verified Reviews Latest 2024 | Trip.com

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