Our experience at Somerset on the Pier in Hobart was a mixed bag. Its central location is undoubtedly convenient, situated in the heart of the city, but this comes with considerable noise from nearby nightlife, particularly noticeable on weekends.
The room fell short of our expectations for a four-star hotel. It appeared outdated and the cleanliness level was unsatisfactory. The room amenities were lacking too, especially noticeable with not enough chairs for our group. Housekeeping was inconsistent, often overlooking restocking essentials like tea and coffee, our bin in the kitchenette was not emptied, and at times, our room was not cleaned as expected.
The parking situation proved to be a challenge. The hotel's limited parking in a nearby public area was frequently occupied, often leading to significant inconvenience. The staff's approach to resolving this issue was not particularly effective, leaving us to find parking spots a fair distance away on several occasions.
This hotel might be suitable for those who prioritise a central Hobart location and are prepared to overlook certain shortcomings in terms of comfort and service. However, it does mean compromising on the overall quality and experience one would expect from a four star hotel.