Last year we stayed here for 5 nights and it was fantastic. This year we were disappointed. First with the poorly cleaned room that eventually the AC that broke at 10pm. The staff offered us a new room. We moved that night one floor up and this room was better, but still had some AC issues. The AC didn’t break but we noticed it had a hard time staying at the temp 72-76. It was either 70 and below or 80 if we set it on 72. I believe the AC units were not serviced enough this year. The staff was very friendly and helpful, but the maintenance is lacking. The first room seemed worn and needed help from a handy man in some spots. The breakfast was still a plus.
Overall for over 200 a night we were disappointed. We heard from the staff that the hotel changed owners. Perhaps this is why things were not as good as last year. Unfortunately if changes are not made we will stay somewhere else next time.