Andaz Munich Schwabinger Tor - a Concept by Hyatt

The room is clean and new. However, although the staff members were friendly, the staff members seemed to be slow responding to our requests.

This hotel is outstanding. We had the pleasure of meeting Christoph, the AMF&B and he is so knowledgeable and hospitable. He made a lot of a really great recommendations, and was very attentive. Mara in the breakfast area is outstanding and is super friendly and welcoming. The breakfast buffet is 10 out of 10. Lots of options, whether you’re vegan, or particular, there is something for everyone. The accommodations are amazing. We reserved 2 suites and they are both beautiful. We are traveling with our senior Mom, and she feels safe and comfortable. Linens are white and fresh and the towels and toiletries are top notch. The bedding is comfortable and the housekeeping staff is prompt and professional. The shower is a rain type of shower, and is strong, and really great. The lighting in the rooms are bright, and the room itself is modern and very clean. In room water, soft drinks and snacks, slippers, robes for use, are provided at no charge. The restaurant on-site is delicious and the fare and drinks at the bar are exceptional. The servers and bar staff are attentive, and this bar is super busy with locals and hotel guests. We had dinner at the bar and it arrived promptly and was delicious. there’s also a grab and go café at the hotel which is also very nice. From check in to our current stay at the hotel, we have felt valued and welcomed. This hotel is pristine and beautiful. The lobby has lots of places to relax and people watch or work. The WiFi is fast and the Front Desk experience is on point. We are here for seven nights, and we are sorry we did not come sooner. We have been able to rest, and enjoy the hotel. There is also an on-site spa that has very generous hours, and an extensive menu of services for you to try. Two blocks away you will find an A** that you can use your US debit card, and receive euros. There is also a small shop that has snacks, etc. about two blocks away as well. Worth a mention as parking in this city is challenging, the hotel does have on-site parking, which is easy and very safe. It is evident that the GM is very involved and is leading this team to be successful. It is noticeable in all aspects of the hotel. I am a tough critic, as I am in the hospitality industry. We have met so many amazing team members, you can tell that customer service is instilled in each of them. If you are thinking of a place to stay in Munich, don’t hesitate to book this hotel. it’s the perfect location, and is suitable for business or pleasure. Or both! It is also highly awarded, and so deserving of all of the accolades.