Courtyard Pittsburgh Monroeville

The front desk is very friendly, easy to find a restaurant in the area. The room is quite, I can sleep well.

We had an amazing time here at this hotel. The room was clean n very comfortable. You have to experience the bed though. If i could of packed it in my car, i would have!! I am definitely booking here when i have to travel to penn hills!

Check-In was smooth and effortless but once in the room you could tell housekeeping did not do a full cleaning. Crumbs on carpet in various areas of room, hair whether from workers or just mixed up in wash, was on hand towel next to sink and one of the larger towels to use for shower. Bathtub had a slight constant drip and stopper was down so a small puddle had formed before I even checked in. I liked the location as you could easily walk right out the front door and Sheetz was available, as well it was close to highways to get into Pittsburgh in about 20 minutes for games. Overall just upset at the lack of cleanliness and poor attention to detail by cleaning staff.

Check in was quick and personnel were courteous and efficient. Provided excellent driving directions.

The staff was friendly and helpful, allowing me to check in early, but I was given a handicap room. The bed was comfortable, and sheets/towels were clean. There was an obvious tear in the couch, and the room smelled like onions the first 2 days, but housekeeping tried their best to spray the room down. The shower nozzle to turn the shower head on needs repair, and the water in the sink drained slowly so by the time I finished brushing my teeth, the sink was full. The property was close to the convention center and a nearby mall, but if you blink, you'll miss the entry to the hotel parking. Getting out of the parking on the other side is confusing but I got the hang of it. There are plenty of spots to park. The rooms really need updating, but I at least slept comfortably until I could hear the staff outside my door. You hear everything in the hallway. It was affordable for the cost to be near my destination, so I did appreciate that.

Our stay was relatively good. There was no hot water for tea in the lobby. It was cold. Toilet didn't flush in room 208. Had to adjust the float.

The room was disappointing. There was no clock and there were no USB outlets. E turned on the lights in the entertainment center and they wouldn’t turn off! The couch was ripped and the shower was dirty. Also, the large nice pool in the hotel photos is not the same pool. There isn’t a restaurant, either. The free breakfast was lackluster, at best. I will not stay here again. I wish I works have booked the Hampton Inn.

Friendly Staff and Convenient place to visit Hindu Temple

We had a terrible experience, and the property manager was supposed to contact ******* and issue a refund. We booked a King room and were given a different type of room designed for the handicapped with a lousy bathroom and no tub. Also, the sofa bed and blanket were filthy. They shifted us to another room with no working AC. When we requested the person at the front desk to check it, she told us that she was the only one managing all duties at the hotel and wasn’t supposed to leave the front desk unattended. So, we were moved to another room, which matched the type we booked through and paid for via *******. By the time we settled, it was too late to get dinner. We drove almost 5 hours and reached the hotel late. Also, the sofa bed in the room we stayed in was filthy. We spoke to the front desk again in the morning, and they showed us a note saying that someone would contact me and ******* to issue a refund. So far, no one got us. I hope ******* was informed. We are waiting.