Grand Hyatt Muscat Reviews

Good and clean hotel. But the beach was closed and you couldn't swim.

The hotel is in a very good location, right in the embassy district. Although it is a little older, the overall stay experience is very good👍

Lived several times, good

Convenient location, comfortable environment

Very very very good, recommended to stay

The hotel is located at a beach front. Easy acces to beach and 5 minutes walk to a small mall called Water Front. Grand Hyatt staff is professional and polite at all times. Rooms are clean and well maintained but the mattress and pillows are too soft. Need to change that. Other than that it was a fantastic family holiday!

This hotel was recommended to us by someone who has visited numerous times and really enjoyed their stays, so we booked here specially. It was an absolutely beautiful property, very conveniently located, had friendly staff (especially Mahmoud), was clean, accommodating, and safe/peaceful. We cannot wait to come again and would definitely recommend this hotel to others. We also really appreciated the traditional art work, antique doors/windows, and vibrant cultural influences all around the building. Staying here made our stay in Muscat that much more enjoyable. Thank you to all there.

Having connecting doors in the room was problematic since the was a screaming baby next door that woke us up during the night.

"Grand" indeed! Gorgeous marble and stone everywhere. Renovation work off to the side of the main reception desk should be over soon. The rest of the hotel was fine. My room was comfy, and the central pool area between wings of the hotel is sheltered and relaxing. (Try to get a room overlooking the CENTRAL garden, if possible. Mine looked at a dusty backside tennis court and utility area. There was sea beyond that, however.) As an alternative to the pricey breakfast buffet, the nearby French Bakery is one of the few off-site food venues. It has a variety of food besides coffee and pastries and is open till late. If one has a car, it's a fine location (Shati Al-Qurum). If one doesn't, getting around is all by taxi, and there are few services or dining options within easy walking distance in this diplomatic quarter. A relaxing, full-service get-away if a family just wants a self-contained vacation resort and is happy to pay more for in-hotel meals.

Excellent service and very friendly and helpful staff.

The hotel is a great place to rest, relax and enjoy the sunshine. The food is great and the staff very helpful, including helping organise day trips. The rooms are huge and comfortable. Its also right on the beach which is nice to get away from the hotel. Otherwise there isn't much around, you need to get taxis if you want to go anywhere.

I liked the ready available and amenities the restaurants especially the art gallery the air condition facility was very convenient I enjoyed myself everyone was very polite and treated me like a queen

The Grand Hyatt is a great place to stay in Muscat. While it is a distance from major roads, it is on the beach and has a nice pool. The staff, from Rakeesh running the breakfast buffet to the GM are committed to doing a great job for their guests. I'd stay here again.

The Grand Hyatt Muscat has the bones of a grand old Omani Treasure. The architecture and ambiance of the reception and atrium area are stunning and convey a rich charm. The rooms are very comfortable, however the hotel has become very run down in areas. Our toilet did not flush... so we had to use the public toilets in the atrium. The pool and outdoor area was in a terrible state. There were many mosaic tiles missing from the bottom of the pool creating a real hazard for toes. The tiles and finishing around the edges were all cracked and peeling and coming away. Fascia boards at the pool bar were all coming away and were in terrible disrepair and the pool bar was looking very tired like you would see in an abandoned hotel. It was quite a shambles. Certainly not something that I would expect from such a great brand as Hyatt. Suggest the Hyatt executive get down and take a look and allocate some budget to a smarten up. Aside from that, the reception and concierge service was great - very friendly and welcoming.