Absolutely the worst experience I have ever had checking into a hotel. The manager on duty was absolutely horrible, berated and talk down to everybody in my party trying to check in for the evening. Very rude and aggressive when we tried to check in because we accidentally had the wrong name on our itinerary, we had to call ********** to get name changed on itinerary to be able to check in, and once this was all said and done manager on duty would not let us check in we were 2000 miles away from home on bereavement due to our grandmother‘s passing, and it was 11 o’clock at night. All other hotels were booked in the area and we cannot find a place to stay. I would absolutely not recommend this to my worst enemy to go through what we had to go through. The manager on duty should be terminated and how they treat gas need to be reevaluated.