Hotel Urbansea 2 Matsuo

Good facilities and friendly staff Breakfast was better for my family than expected~~ Glass boats can be reserved at the hotel. I didn't know, so I bought it expensively.

Highly recommend this hotel Great location! Close to Kokusai Express There is a small bar in the room, as well as an IH stove (pots and pans are provided) Toilet dry and wet separation The wash basin and dressing table have plenty of space! It can place a lot of things and can be used by two people at the same time! It is recommended to stay a few days before traveling! Because the corridor in the room is a little small, it may be inconvenient to move around when opening the suitcase and sorting out the loot! But for the price and its hardware, it’s highly recommended!

Basically, the facilities and supplies in the hotel are complete and the environment is clean. Passengers should be given the password for the hotel door lock when confirming their check-in. At first, they could not find the check-in office, and then they were trapped outside the door when they arrived at the hotel. The information in the letter The pin code is easy for people to misunderstand, and the check-in machine can be slightly improved. Excluding these, overall, the hotel facilities and location are still good!

The hotel is a self-service check-in, no one is at the front desk, and there is no check-in information on the day of check-in. The hotel door is locked when I go, so I can't go in to check in. I called the hotel and they said they couldn't find me. reserve. I waited at the door for a full 45 minutes. Finally, a passenger came back and told me the door password to go in and check in. As soon as I typed my name on the computer, my reservation appeared. It was a bad experience...

It is an unmanned check-in method, but if you make a reservation using this app, you may not be able to check-in. You can be assigned a room number and password via email, and if you don't know this, you can get lost without knowing the entrance password. A microwave and sink are also placed in the room for convenience, and the cleanliness of the room is good. It's not bad once you get used to the check-in method.

I had no idea it was an unmanned hotel. Since I was informed that I would be assigned a number after registering at the front desk, I naturally assumed that there would be a front desk staff member, and after seeing that there were staff working hours and upon arrival that I found out in the review that the hotel was unmanned, I assumed that there would be no staff available after a certain period of time. Request If I had received a reply saying no when I submitted the request in advance, it would have been cancelled. I wasn't even informed that I had to apply by email in advance. Even the entrance door was locked, and the reception machine was defective so we couldn't drag, so we barely got in thanks to the help of tourists who had suffered like us as they passed by. I heard that the hotel has a baggage storage service, so I made my final itinerary at a city hotel, but the message I received after checking out said that I could only leave my luggage until check-out. Excuse me.. Let's not pretend it's a hotel.

The overall CP value is pretty good. It’s very convenient to be close to the city.

The location is good, and the staff are very kind. This time I stayed in a quadruple room, which is quite spacious. There is room to put suitcases. It has a kitchen, a balcony, a washing machine and a wet and dry space, which is pretty good! But the air conditioner is really a bit dirty 😂

The check-in counter of this hotel is not in the hotel. It takes 15 minutes to walk to get there, which is very inconvenient. However, the environment in the hotel room is clean and there is a microwave available for use.