The room is not old, but unusable! It was my first time to stay in a hotel like this. The TV and WIFI in the room were broken. I called to inquire. The room attendant and the foreman were very unenthusiastic and changed the room twice. They were also problem rooms. None of the rooms with large wardrobe doors could be used normally. Yes, the customer service staff said there was nothing we could do about it, our room was just old! I'm really speechless! In the end, I had no choice but to apply for check-out. The young lady at the front desk said okay, but she didn't seem to solve the problem for you at all. Her attitude was extremely arrogant, and she never felt sorry for this matter from beginning to end! Because we were taking an elderly person out, this matter delayed us a lot of time. In the end, the front desk manager found out about this and changed the room to a more satisfactory one. However, after we checked in, the air conditioner was actually cold and could not be turned off. The elder and I were freezing! I am really speechless! There are very few types of breakfast, and the hygienic condition is also worrying. This is what the vegetables looked like when I just opened the lid, and there were hairs inside! I can't believe that a four-star hotel can do so many things that are difficult for guests to understand. It's really bad! I won’t go there again next time! So much so that I no longer want to go to Nanchang!
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