To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.8
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All reviews(4290)
Positive reviews(4228)
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Close to metro(589)
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Convenient parking(167)
Delicious breakfast(159)
Would stay again(150)
Negative reviews(62)
Yong Ling
Standard Room1
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The hotel facade may look old but it had been a very warm welcome by the staff and was a pleasant stay for us. The rooms were true to the pictures posted on Trip.com. Big thanks to Lobby Manager Deng Juan 邓娟 who was very attentive and helpful. Knowing that we didn't have a local number, she added me in WeChat so I may contact her if we need any assistance. She also helped coordinate with the kitchen for a slightly early breakfast when we had to check-out by 7am, which we really appreciated. Also, the housekeeper in-charge of our rooms ensured that we had sufficient bottled water during our stay. The hotel is also very close to shopping malls and many food options. I'm very glad to have chosen this hotel for our trip to Nanjing.
Response from Property: Dear guests: Thank you for staying at Tianfeng Hotel. The hotel is located in the bustling commercial district of Xinjiekou in the city center. It can meet your various travel needs. Tianfeng people adhere to the service concept of "home" and use our most sincere and best service. The enthusiasm and the most considerate warmth allow you to experience a true home away from home and find the warmth of going home! We look forward to your stay again and wish you a happy journey and a happy family!
Anonymous User
Business 2-bed Room
Stayed in Oct 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Nov 6, 2024
I asked the hotel to get a non-smoking room. The hotel staff was so friendly and helped me with my wish. A big plus point is that the hotel staff can speak english very well.
I can only recommend to stay here at Tiafeng Hotel, especially as a foreigner.
The location is great. Breakfast was amazing and the room clean and with a good smell!
Thank you for the amazing time in Tianfeng Hotel and Nanjing
6/7
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Nanjing Tianfeng Hotel and sharing your experience and beautiful pictures. I am honored to read your brilliant review. The hotel has always been committed to the service concept of "home", and we are very happy that you can feel it and give us feedback. For foreign guests, we will default to non-smoking, and hope you will be satisfied. We will continue to work hard in the future to live up to expectations and provide every guest who stays here with a wonderful experience and memorable memories. Welcome to visit again!
Anuj
Special Queen Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Very good customer service. Location is perfect. Pricing is good. Deng Juan helped us ti make it very easy and comfortable.
Response from Property: 尊敬的賓客:您好~感謝您分享入住體驗。很高興看到您對天豐大酒店的服務表示滿意,今後會再接再厲,提升每一位賓客滿意度和獲得感。期待您的再次蒞臨~祝您及家人旅途愉快!
BKAY
Executive Queen Room
Stayed in May 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Great hotel,great location with very friendly staff…
The room was very clean,The bed was super comfortable and HUGE…I’d definitely stay here again 💯
Response from Property: Dear guest: Hello! Thank you for staying at Nanjing Tianfeng Hotel. We are glad that you like our warm, comfortable, friendly and sincere service. All the staff of the hotel are passionate about providing excellent service. The Bo Mian King Room is one of the hotel's special room types, with massage and soothing function. I hope to see you again soon and wish you a pleasant journey!
Guest User
Standard Room1
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Great location close to both bus and metro options, with a large selection of restaurants nearby. Amazing service and very accommodating with late check in and even some snacks. Highly recommended!
Response from Property: 尊敬的賓客:感謝您給予天豐大酒店滿分好評。能為您提供乾淨整潔的房間、人性化的服務,並且憑藉優越的地理位置和便捷的交通讓您的出行遊玩都很順心,我們感到特別欣慰。期待您的再次光臨,今後定會一如既往地為您提供更加優質的服務~祝您在寧愉快!
Guest User
Special Queen Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Reception very nice, upgrade me to bigger room with window, room was big and clean, location also within walking distance to shopping and eateries. All in all very sastified with the stay.
Response from Property: 尊敬的賓客:感謝下榻天豐大酒店並分享您的入住體驗。很開心酒店優越的地理位置,乾淨整潔的房間都能讓您滿意,我們會繼續努力的。今後會一如繼往的保持服務水準。再次感謝您的支持,祝您旅途愉快!
Guest User
Business 2-bed Room
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The stuff are great , like particularly this one name 邓娟 very helpful.the room are super nice the price and location are just rifht
Response from Property: 尊敬的賓客:走進天豐,如沐春風~天豐的成長,感謝您的支持。每一個好評,都是用了心的美好!讓我們更加有信心更加努力,旅行不僅僅是路上的風景,還有人與人之間相遇的每個瞬間,願天豐成為您旅途中最温馨的選擇~期待再次為您服務!祝安好~
Tuan Heng
Special Queen Room
Stayed in Oct 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Dec 1, 2024
Good location near shopping area. Staff service is fantastic, attentive and quick. Highly recommend this hotel
Response from Property: 尊敬的賓客:您好!感謝您給予天豐大酒店的五星好評。酒店地處繁華的新街口,地鐵1、2號線近在咫尺,周邊配套齊全,新百、中央、德基各大綜合體均在附近,購物出行十分便利。我們一直秉承着“家”的服務理念,努力做到更好!期待您的再次光臨,更期待您的滿分好評!
Tjandra Kosman
Business 2-bed Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Good location, clean and huge room, good service
Shopping mall is around this hotel
Response from Property: 尊敬的賓客:您好!感謝您對天豐大酒店的認可。希望酒店優越的地理位置,乾淨整潔的房間以及貼心的服務可以為您的下榻及出行帶來好心情。期待您的再次光臨,祝您生活愉快!
Guest User
Standard Room1
Stayed in Oct 2024
Solo travelers
8 review
3.7/5
Posted on Nov 4, 2024
Good in general. The only negative aspect with my room is that I had a noise related to some pipes near my window, and it ended by 11pm, which made my sleeping difficult before that hour. Rooms could benefit from a better sound isolation as I could also listen the other guest talking in the nearest room.
Response from Property: 尊敬的賓客:您好!感謝您選擇南京天豐大酒店並與我們分享您的入住體驗。讓每位客人都能享受賓至如歸體驗是酒店人不懈的奮鬥目標。您反饋隔音的問題,管理團隊已經聯繫相關部門,這將成為今後改進和完善的重要依據。我們將會不斷努力,爭取讓您享受更好的入住體驗!期待與您再次相遇~
Guest User
Standard Room1
Stayed in Sep 2024
Family
10 review
4.5/5
Great
Posted on Jan 24, 2025
Great location. Near to public transport, malls, and food. Staffs are friendly. Rooms are a little on the old side if you dont mind.
Response from Property: 尊敬的賓客:感謝您選擇入住天豐大酒店,對於您提到的酒店設施陳舊的問題,深感抱歉。我們已經將設施更新升級納入計劃當中,會逐步進行改善,希望在您下次入住時能給您帶來全新的體驗。再次感謝您的反饋與支持,期待您見證我們的蜕變!祝您一切順利~
Lukeeey
Business 2-bed Room
Stayed in Sep 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Oct 27, 2024
This hotel is located within minutes of the Xinjiekou metro station and the bustling shopping district with malls galore. Its location is ideal for anyone visiting Nanjing. Although it’s not the newest hotel, it’s still clean and well maintained. It was very comfortable, although the days I went, the weather had turned cold, but it was still fine. The customer service was excellent, the same as I’ve found in all the hotels in China I’ve stayed in. All in all, a nice hotel which is excellent value for money and located in a very nice pet of Nanjing.
Response from Property: 尊敬的賓客:您好!非常感謝您選擇下榻天豐大酒店,並將您的入住感受與我們分享。酒店地處南京市繁華商業街區,周邊聚集購物、娛樂、餐飲設施為一體,交通便利,非常適合商務及旅遊的客人。未來我們仍將精益求精,盡力讓每一位入住天豐的客人都能在這裏留下一段美好的回憶。期待與您的再次相聚,更期待您能為我們點亮五顆星呦!
Guest User
2-bed Room With View
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Location is very good. Just 1 minute walk away from the subway station. Nearby it is a walking street with a lot of varieties of food!
Response from Property: 尊敬的賓客:感謝下榻天豐大酒店並分享您的入住體驗。很開心酒店優越的地理位置,熱情的服務都能讓您滿意,我們會繼續努力的。今後會一如繼往的保持服務水準。再次感謝您的支持,祝您旅途愉快!
Anonymous User
Business Suite
Stayed in Oct 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Nov 12, 2024
the hotel is a bit worn out but everything is fine and clean, the location is perfect
Response from Property: 尊敬的賓客:感謝您選擇天豐作為此次南京之行的温馨居所。我們深知作為一家歷史悠久的酒店,設施上的歲月痕跡是不可避免的,但您的理解與包容讓我們倍感温暖。對於您提到的設施略顯陳舊,我們已將此作為提升服務品質的重要方向之一,正逐步規劃並實施設施升級與翻新計劃,旨在為您帶來更加舒適與現代的住宿體驗。很高心酒店的服務得到您的滿意。您依然感受到了天豐人的用心與貼心,同時,我們感謝您對團隊的認可與信任,時刻準備着為您提供個性化的幫助與支持。期待着您的再次光臨~祝您生活愉快,萬事順意!
Guest User
Standard Room1
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Strategic location,close to Metro subway,shopping mall & food court. Excellent service from hotel staffs. Will stay here again next time
Response from Property: Dear guests: Hello! Every time you choose us, it is a great honor for Tianfeng people. We are delighted by your consistent support for the hotel. The stream flows slowly, and time is soft. Thank you for your support. In the future, we will continue to provide the same good quality and more perfect service. Thank you for your support and love, and look forward to meeting you again ~ I wish you a happy life!